Quality Analyst at Alight Solutions in Chicago, Illinois

Posted in Other 12 days ago.

Job Description:

This role is a virtual/work from home/remote opportunity

Alight unlocks enterprise growth for the world's most influential companies with future ready human capital and business solutions. We combine industry leading data and insights with unmatched depth and operational expertise to improve the employee experience and optimize cloud-enabled business processes. Our 15,000 colleagues proudly serve thousands of clients and their more than 30 million employees and family members throughout 180 countries. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100, achieve next level transformation at Alight.

The Solution Quality Analyst (SQA) is accountable to test and sign-off on the quality of the solution ensuring that it meets client requirements and acceptance criteria as defined by the Solution Leader and agreed upon by the Business Sponsor. The SQA leverages deep defined contributions/401k domain expertise to participate in end user requirements and understands client impact and design. The SQA will create test environments, update configuration and troubleshoot configuration issues, and will setup realistic test participant data. The SQA uses client and 401k specific domain knowledge to create and execute test cases and works with the Solution Leader to prepare for User Acceptance Testing. This role will also capture and analyze defects and problem areas to identify key quality risks and partners with the team to test applications.

What You'll Do:

Requirement Analysis: As needed, the SQA participates in requirements meetings to determine client impact and testing coverage needs with the Solution Leader and Business Sponsor. Participates in Sprint Planning meetings by making sure to understand user stories and acceptance criteria, in order to determine system impact and provide input on testing requirements, environment needs, non-functional requirements and effort estimates for testing deliverables. The SQA is responsible for creating the Test Plan. He or she works directly with the Solution Leader when clarification is needed.

Sprint Planning: The SQA participates in team Sprint Planning sessions by providing effort estimates and feedback on testing tasks. He or she makes sure to understand the acceptance criteria for each user story aligned to the sprint.

Product Owner & Sponsor Review/" Show and Tell" Meetings: Provides the environment and participants to use for the Product Owner and Sponsor Review meetings. Participates in Product Owner Reviews, by providing feedback on the functionality being reviewed. He or she will update testing documentation for any changes or updates as a result of the feedback.

Prepare Test Environment: The SQA creates test environments using realistic client participant/provision data and performs cloning and configuration activities as needed. Creates test data (person and/or provision) to be used in the development and test execution activities. Partners with the Solution Leader, to prepare for external User Acceptance Testing.

Create and Execute Test Cases: The SQA designs and stores test cases accordingly He or she performs test coverage analysis to ensure client requirements and key acceptance criteria are covered and invalid and out-of-scope scenarios are removed. Makes sure test cases are reviewed by the Solution Leader and other project team members. Executes functional and non-functional test cases, using automated testing, as much as possible. Reviews unexpected results for origination of the defect (test data, requirements, coding) and works with the Development team and Solution Leader to get defects resolved or put into the backlog for future prioritization. Execute internal test of the Acceptance Test Cases prior to the beginning of User Acceptance Testing.

Ensures High Quality Deployment: Updates related knowledge configuration within tooling to support end user adoption. Creates and provides input on the necessary release and technical documentation used for deployment. Contributes to smooth deployment and transition to production through beta/early adopter support and related activities.

Coaching: Coaches others on domain and testing skills. This may include how to create test cases, use the tools, set up test environment and how to document defects. SQA will participate in Communities of Practice, collaborating and contributing with other teams for continuous process and quality improvement.

We Offer You:

  • Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization:

  • A full Benefits Package, starting on your first day of employment

  • Health, Dental, Vision, Life Insurance and more.

  • A 401k plan that includes a corporate match.

  • Paid Time Off

  • Three weeks (15 days) of paid vacation

  • Ten paid holidays per calendar year (8 fixed and 2 floating)

  • 6 paid wellness days

  • Career Development & Growth: We provide ongoing training, coaching and development. We reward continuous improvement and encourage you to own your own development. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources!

What You'll Need:

  • Bachelor's degree (with preferred concentrations in Math, Actuarial Science, Finance, Computer Science, Economics, MIS, Engineering) or equivalent work experience.

  • product & environment setup knowledge

  • Test case creation and execution

  • Tracking defects

  • Understands Testing life cycle, testing processes, testing terminology

  • Strong learning agility

  • Strong Analytical and problem-solving skills

  • Understands client perspective

  • Able to coordinate with others works (in virtual environment)

  • Coaching Skills

  • Job Families for Job Profiles Business Tech Analysis and Domain Management

What We Would Like:

  • Experience working in the defined contributions/401k domain

  • Experience in manual or automated testing

  • Familiar with different Testing Methodology/processes, including Agile

  • Client team experience, industry knowledge or equivalent

  • PDF experience to create test documents a plus

  • API - Application Programming Interface experience preferred

Background Check Required

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Equal Employment Opportunity

Alight is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, physical or mental disability, veteran or military status, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, Alight takes affirmative action to ensure that applicants are employed, and that employees are treated during employment, without regard to their race, color, religion, sex, sexual orientation, gender identity, protected veteran status, or national origin.

Reasonable Accommodations

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Diversity Statement

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Authorization to Work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.