Internship: User Success Engineer 2021 (August '21-February'22) at Dassault Systemes in LONG BEACH, California

Posted in Other 9 days ago.

Job Description:

Imagine New Horizons

Be at the forefront of innovation! Serving customers of all sizes, in all industries from high-tech, life sciences, construction and transportation, we help businesses and people around the world create products and services in a novel, sustainable way.

Do you have dreams? Do you enjoy a challenge? Here at Dassault Systemes, we empower people with passion to change the world.

Shape your career with 3DS!#WeAre3DS

What your role will be?

Activities include, but are not limited to working within the Support Group in:

  • Assisting in daily activities of DELMIA Apriso Support team

  • Managing incoming Service Reports: categorize, prioritize and distribute them at ticketing system

  • Managing software and license distribution orders

  • Reproducing, validating and testing reported case scenarios

  • Participating in management activities of virtual environments

  • Providing responsive support for business areas

The Challenges ahead

You will learn to work in a very fast paced environment, handling multiple tasks and assignments.

You will contribute to strategies and action plans designed to enhance outreach to DS's target audiences

Your Key Success Factors

  • Actively enrolled in a Bachelor's or Master's Degree in Computer Science or equivalent for the duration of the internship

  • Minimum GPA 3.0

  • Fundamental understanding of SQL, HTML/JavaScript, C# and Computer administration skills with Windows servers

  • Positive, curious and self-motivated individual with high level of enthusiasm

  • Analytical thinking

  • Customer oriented attitude

  • Organizational skills and attention to detail

  • Communication skills both verbally and in writing

If you want to join a well-organized, international team of professionals, work with innovative technologies and have an active role in developing state-of-the-art solutions for global companies, you have come to the right place - Join us!