Director of Workday HCM Product - Work From Home at Alight Solutions in Oklahoma City, Oklahoma

Posted in Other 14 days ago.

Job Description:

Our story starts with a simple universal truth: Every business is a people business. Our people are our greatest assets at Alight Solutions because People Matter! We strive for Excellence Every Day by collaborating with our clients and colleagues. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! Alight has 25 years of industry experience. Our success is fueled by the expertise of our people, and the strength of our proprietary and partner technology. Come join the leading technology-enabled HR and benefits service provider. Be Real with Alight and help us reimagine how people and organizations thrive.

The Workday HCM Product Director is responsible for the development, maintenance, consultation, and general ownership of the Alight Solutions Point of View (PoV) related to the Workday product area they support. The Workday Data Quality Management/HCM Product Director will work with the deployment team, operations groups, and other key decision makers to ensure the POV is accounting for Workday updates, client project learnings and that teams are aware of the changes and direction. They will ensure the PoV is efficient, competitive, and driven by market standards. In addition to these responsibilities, they will own the initial input to the deal model during the sales process as well as represent the Alight Solutions PoV in sales pursuits, serving as subject matter expert support to the sales team, speaking with the client on matters related to the DQM/HCM operational solution and Statement of Work.


Responsibility Areas

  • Represent the Overall Workday DQM/HCM Product Strategy and Roadmap

  • Collaborate with Clients, Operations and Analysts to evolve the PoV

  • Provide a voice to customer's and the market on Alight Solutions' direction

  • Assist in the sales process to represent the payroll operational PoV and offer

  • Provide for, lead, identify, and/or innovate ideas for improving the PoV regarding the Workday BPO offer

  • Lead client consultative sessions on operational readiness related to running DQM/HCM on Workday

  • Attend engagements, including speaking engagements, supporting Sales and Alight as a DQM/HCM subject matter expert

  • Educate Client Teams and our Clients on PoV Changes related to Workday product updates.

  • Create and maintain PoV documents and base artifacts.

Business Planning

  • Participate/consult on initiatives to expand our POV and technical bolt on products supporting Workday

  • Work with leaders and other subject matter experts on projects related to our services support on DQM/HCM globally

Relationship Management

  • Provide the focal point with clients for the product in both sales and ongoing operations

  • Support client solution development for on-going services support or service transitions Communicate effectively with the client and internal partners for analysis/resolution

  • Participate in meetings to discuss identified issues and the impact on service delivery

  • Lead client interactions related to the services solution, and facilitate client touch-points

  • Build trusting partnerships with internal and external key stakeholders

  • Work with BPO leadership, Client team leadership, or Implementation leadership to establish development priorities and balance expectations

  • Participate in suggestion and/or champion standard practices and process improvement opportunities from a functional and technical perspective

  • Look for opportunities to improve efficiencies (both onshore and offshore)

  • Assess, mitigate, and/or escalate risk/opportunities, including, performance/delivery, adherence to Best Practices, standardized procedures & documentation

Financial Management

  • Accurate estimation of new deals

  • Give input and/or drive effective cost management practices

  • Drive cost effective products


Formal Education and Certification

  • Bachelor's degree in business, MIS, CS, and/or equivalent work experience required

Knowledge and Experience

  • Experience working with Human Resources Management Systems (HRMS)

  • Industry knowledge

  • 5+ years client management or project management experience

  • 5+ years' experience on Workday

  • Knowledge and understanding of DQM/HCM best practices

  • Ability to understand operational impacts on DQM/HCM and solution to fit into our POV

  • Consultative experience, focusing on the ability to influence approach to maximize an efficient and streamlined operational process

  • Demonstrated proficient communication skills

  • Experience communicating effectively with different levels of management and influencing multiple stakeholder groups

  • Ability to solve problems within a business context

  • Ability to create presentations and write business cases

  • Ability to work under tight deadlines managing multiple priorities

  • Project budgeting/costing knowledge

Technical Skill

  • Proficiency with MS Office

  • Knowledge of MS Project

  • Knowledge and ability to use requirements gathering tools

  • Knowledge of Workday

  • Knowledge of PeopleSoft, SAP or Oracle Cloud a plus

Work Conditions

  • Office work environment

  • Requires the ability to interact with others in multiple locations globally; this may require flexible hours

  • Occasional evening and weekend work to meet business needs

  • Frequent computer use at a workstation for extended periods of time

  • Travel potential 25%

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic.

Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.


Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.