Call Center Representative at Butler America Aerospace L.L.C. in Athens, Georgia

Job Description:

Call Center Representative

Location: Athens, GA (30601)

Job ID: #61686

Description:

Please send resumes to Cfranco@butler.com

Manage large amounts of incoming calls Generate sales leads Identify and assess customers.

Needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies.

Take the extra mile to engage customers

75% customer service based, responsible for coordinating and managing freight, checking invoicing and tracking shipments.



100% onsite, Monday-Friday 8AM-5PM

Education: Associates Degree

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Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity for the benefit of our employees, our customers, and the communities where we are located. Employment with Butler America Aerospace, LLC. is governed on the basis of qualifications and competence without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.