Senior Manager, Site Reliability Engineering at Citrix Systems in Charlotte, North Carolina

Posted in Other 12 days ago.

Job Description:

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

You are an engineering manager with 10+ years of experience within software engineering. You have experience with AWS or Azure at scale and are well versed working in an Agile environment. If you have 3+ year of experience directly managing or leading engineering teams of individual contributors, we'd love to speak with you!

Position Overview:
Citrix is rapidly developing and expanding its portfolio of large-scale cloud applications across all product lines, including app/desktop virtualization, networking, and content collaboration. These applications must deliver enterprise-grade performance, reliability, and integration while leveraging consumer internet economies of scale in multiple clouds (and in hybrid scenarios that reach behind the enterprise firewall). This requires excellent architecture and a dev-ops mindset in software development, operations, and site reliability engineering.

Role Responsibilities:

  • Develop, coach, mentor individuals and teams and ensure high performance in a fast-paced environment

  • Serve as Product Owner for at least one engineering feature team

  • Participate in recruiting, interviewing and onboarding new employees

  • Craft a meaningful vision for the team, working with cross functional stakeholders

  • Groom, manage and prioritize the feature team backlog

  • Represent the product and the team in PI planning, and incorporate stakeholder and team ideas into the roadmap

  • Manage prioritization, trade-offs and set appropriate expectations for delivery

  • Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic and technical goals

Basic Qualifications:

  • Requires broad management knowledge to lead project teams in one department

  • Has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function

  • Requires a University Degree or equivalent experience and minimum 10 years prior relevant experience

  • 3 years of experience with managing individual contributors or equivalent

  • Experience with public cloud platforms (AWS or Azure)

  • Excellent written and verbal communication skills

  • Experience working in an Agile environment

Preferred Qualifications:

  • Experience working in a SAFe environment

What you're looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It's a simple philosophy that guides everything we do - including how we work. If you're an engineer, we'll give you plenty of ways to test your skills on cutting edge technology. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If this sounds like you then we'd love to talk.

Functional Area:

Cloud Ops

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we're all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You'll enjoy our workstyle within an incredible culture. We'll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us atASKHR@citrix.comfor assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.