The Cash Settlement Account Administrator - PP Trust is part of a team responsible for processing all aspects related to incoming and outgoing funds such as wirer transfers, ACH's, and checks. Works on functions such as processing incoming funds, processing outgoing wire / ACH / and check files, handling exception items as required, as well as helping to actively identify, recommend, and implement new ways to improve processes to ensure premium standard service works on various projects at the request of the Cash Settlement Supervisor.
Responsibilities
Validate all incoming checks, wires and ACH's using internal applications to ensure receipt
Maintain integrity and accuracy in final transactions and reports
ensure that all processing consistently meets established service levels, policies, and procedures and complete with a high degree of accuracy
Records important notes and supporting documentation in the client's account file
Process incoming and outgoing wire / ACH / check files
Process Federal and State tax withholding
Manage Client and asset sponsor inquiries with professionalism
Handle outbound client calls for fund inquiries
Use available resources to effectively solve problems and escalate as appropriate
Appropriately prioritize tasks and work responsibilities to achieve objectives
Communicates with banking relationship to address any issues and inquiries
Commitment to enhancing the client experience and provide operational and administrative support to all teams
Manage department email inboxes, including e fax
Assist in creating and reviewing department policies and procedures
Assist of training and development of peers as requested by management
Successfully leads company initiatives, ad hoc projects, clean up efforts and participates in audits as necessary
Assist with PPT fund reconciliation when necessary
Qualifications
1 year of Client Service / Banking Experience (preferred)
Preferred working knowledge of trust accounting systems, IRA's, and alternative assets
IRA/IRS rules and regulations knowledge and experience is preferred
1+ years of Electronic Fund Transfer experience, knowledge ACH/wire transfer procedures (preferred)
This position starts at $21.24 - $26.55. A discretionary bonus may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. For more information regarding our benefits, please visithttps://www.ppbi.com/careers.html
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)