Job Description:
Project Manager
Job ID: 2021-28415
Location:
1111 Stewart Ave,
Bethpage, NY
Altice USA is a cutting-edge communications, media, and tech company. We connect people to what matters most to them; texting with friends, advertising that resonates, or binge watching their favorite show. Our differentiated approach centers around technologies that push the envelope and deliver the ultimate customer experience. We're building a workforce that attracts and retains the best talent, not only to meet the needs of our customers, but that also reflects the diverse communities we serve. We're not the only ones who have seen it; we've recently been recognized by Forbes as one of America's Best Employers as well as by the Human Rights Campaign, DiversityInc Magazine, and Cablefax for our diversity & inclusion program.
Responsibilities
Job Summary
Altice USA is one of the largest broadband communications and video services providers in the United States, delivering broadband, pay television, telephony services, proprietary content and advertising services to approximately 4.9 million Residential and Business customers across 21 states through its Optimum and Suddenlink brands.
From high-speed broadband and ultra-HD video, to digital advertising solutions, local news and voice offerings, we are making connections possible around the country -- to businesses, to consumers, to communities, to schools, to hospitals, and everyone in between.
The Project Manager is responsible for managing and directing the implementation of numerous deployments, business critical projects with complex business and technical construction requirements. Specifically, the Project Manager supports Altice's aggressive network project management initiatives which include FTTH, Node Splits, Plant Upgrades, New Build. This position represents a key function in the construction project workflow, and is responsible for the end-to-end completion of all assigned projects.
Project team members report directly into their appropriate Managers from an Employee Relations perspective. However, the Project Manager does have matrix management responsibilities for the assigned project team members and their project related assignments as well as managing and coordinating the activities between Team, the business units we support and the groups that support our initiatives.
Responsibilities & Duties
- Project owner responsible for all end-to-end project activities and accountabilities for Network project management initiatives, including FTTH, Node Splits, Plant Upgrades, New Build beginning with the inception of a project through completion
- Actively engages construction teams and contractors on project kick-off calls, including work start issuance and service level adherence
- Provides for the timely construction of new build/upgrade cable related facilities by effectively coordinating and/or planning with other departments, utility companies, builders/developers and local governmental authorities.
- Assists in scheduling and directing the construction activities of subcontractor and in-house construction crews.
- Customizes timetables specific to the scope of each project to ensure the project timeline is in line with Altice's service level while ensuring the appropriate quality of work exists within each project
- Assembles and coordinates project team members; assigns individual responsibilities
- Provides for the timely construction of all initiatives by effectively coordinating and/or planning with other departments, utility companies, builders/developers and local governmental authorities.
- Researches and makes recommendations on procedures to enhance financial and operational efficiencies
- Partners to develop and deliver system wide communication regarding the progress, accountabilities and gaps in the progress of assigned projects
- Manage multiple changing priorities ensuring accurate, on time deliverables.
- Identifies challenges & Prioritizes business needs to success and defines solutions that prove compatible with business requirements
- Partners to develop and deliver system wide communication regarding the progress, accountabilities and gaps in the progress of assigned projects
- Assembles and coordinates project team members; assigns individual responsibilities
- Manages all interactions and project updates in face-to-face meetings, conference calls, and project management software updates
- Oversees strategic business efforts focusing on procurement of project resources and budget allocation
- Directs staff toward working with internal and external supporting organizations to achieve effective design, construction and development results
- Proactively contributes to department's technology development and support activities
- Demonstrates ability to plan and execute complex initiatives
- Fosters environment of continuous improvement
- Documents and presents project status
- Provides direction/support for the preparation of quality deliverables
- Leads and applies department's methodologies
- Ability to define workflow for improvements and resolving issues
- Manages risk and risk/reward equation
- Meets or exceeds policy, process and documentation standards
- Knowledgeable of initiative or project planning and control processes
- Demonstrates ability to support management
- Coordinates expectations and deliverables on inter/intra projects
- Leads on departmental projects and initiatives
- Effectively manage resources; Including construction build initiatives, Metrics Development and support staff.
- Maintains expected levels of personal productivity
- Able to assure smooth functioning of processes and procedures
- Ability to analyze data, trends or obstacles and consider available solutions or alternative methods of proceeding
- Ensures that technical and business analysis staff assess customer requirements, analyze business events and data, evaluate possible solutions, and present recommendations to Metrics management
- Ensures that all deployments are in compliance with approved documented SOX process.
Human Resources
- Creates high morale and Sets high standards for conduct and work
- Encourages teaming and networking across the department
- Assists in Identifying, attracting and retaining the right people
- Acts as referral in recruiting and actively supports recruiting efforts
- Adheres to and is an advocate of Company's core values
- Contributes to high performing, positive work environment
- Takes responsibility for own development needs
- Continually seeks ways to enhance contribution to the team
- Provides task leadership to new staff
- Provides coaching and guidance to team members
- Contributes to training plans for team members
- Informs the Manager of the personal development needs and concerns of team members
Qualifications
Qualification Requirements
- Demonstrated organizational management skills in a highly complex, fast growing technical environment including, budget management and business planning
- Knowledge of Altice USA business practices and/or industry is desirable
- Excellent interpersonal skills and ability to communicate with executive, senior management, peers, staff, vendors, and contractors
- Strong analytical, problem-solving and conceptual skills
- Proficiency in Excel and the creation of project reports required for management reporting and status updates
- Ability to perform multiple tasks and adjust priorities based on workload and direction from management and customer
- Ability to effectively adapt to and apply rapidly changing technology to business needs
Preferred Qualifications
- Bachelor's degree in Business (or Management), Computer Science, Engineering, Finance or a related discipline preferred. Equivalent work experience may also be used in conjunction or in place of educational requirements
- Experience in Fiber Build, New Build or Node Split OSP Construction processes, including working within the existing project management software (Workfront) preferred
- 3+ years successful management of complex projects preferred, PMP certification a plus.
- Experience in business process re-engineering or process improvement desirable, involving broad-based information systems and utilizing tools and techniques to effect business change
Altice USA is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
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