Work is no longer a place. It's what you do. And how you do it. More fluid, more flexible, powered by your imagination and by some amazing technology! That's where we come in. We're Poly. We're a global outfitter of pro-grade audio and video technology so that employees everywhere can look and sound their best from anywhere. Join us as we pursue our disruptive vision to bring professional audio and video meeting technology and services to everyone. Be a part of our journey!
Polyis seeking a Senior Business Systems Analyst with strong experience in R12 Oracle E-Business Suite Applications with emphasis on Order Management to join the global IT Order to Cash team. Reporting into the Director of Pricing & QTC Applications, you will provide support to the global business teams with analysis of system and business process issues. The ideal candidate is a high performer with excellent analytical and organizational skills, problem solving and strong communication skills, who thrives in a fast-paced challenging environment.
Your day to day
Solid understanding of the following Oracle EBS modules: Core Order Management, Shipping, Inventory, Logistics
Good understanding of Oracle Advanced Pricing
Responsible for analyzing and implementing Oracle production and change requests, as well as aiding in the identification, evaluation and development of business process enhancements for the OTC work streams.
Coordinating and monitoring the prioritization of service requests, resolving issues, and partnering with the technical development/DBA teams as appropriate including but not limited to writing functional specifications, developing test plans and working with production issues.
Simulate production support issues in a non-production environment and QA/test the resolution with business user before migrating changes to production.
Add value to the business by becoming an effective and relied upon IT Partner supporting business stakeholders within the OTC work streams.
Work with functional business leaders to develop and implement continuous process improvements.
Maintain functional and system procedures necessary to protect the integrity and reliability of information systems and data as required by daily business operations and Sarbanes-Oxley.
Configure system setting and options.
Test functional designs for business solution components and prototypes.
Participate in cross-functional, enterprise project teams as a subject matter expert and/or IT Lead to support system enhancements.
Communicate effectively and promptly across all levels of the organization.
What you bring to the team
Bachelor's Degree in Computer Science, Information Systems or equivalent
10+ years of support and implementation experience with Oracle EBS with a minimum of 3 years supporting the Oracle R12.1.3 Order to Cash work stream
Strong business analytical skills and effective communication style with IT and Business colleagues
Experience with implementing and/or supporting interfaces to/from Oracle EBS
Experience working with OBIEE, Power BI, and other reporting tools
Skilled in PL/SQL, SQL*Plus, and Workflows
Experience writing functional design specifications and test plans as required (MD50)
Ability to tie business processes and requirements together with system functionality through process flows and design specifications
Proven customer-focused and interpersonal skills
Ability to multi-task and prioritize
Ability to manage small projects and coordinate activities with multiple individuals/teams
Experience and knowledge working in waterfall and Agile methodology
Experience with Oracle Channel Revenue Management (ChRM), CPQ, is a plus
Strong understanding of Software Development Lifecycle (SDLC) processes
Strong critical thinking and problem-solving skills with clear communication
At Poly, leadership principles aren't just something we talk about, they're something we live and breathe. We believe in creating a work environment where people feel empowered, supported, and included -where trust and transparency are built into the way we work - where creativity, curiosity, and continuous improvement are encouraged and nurtured every day.
C3 - Customer. Customer. Customer: Customer obsession is everyone's job. You enjoy solving customers' problems - big or small. You work closely with customers, channel partners and their teams to deliver innovative solutions.
Raise the Bar: You take pride in your work and know details matter. You know that shavings make a pile. You seek every opportunity to continuously improve teams, products, and processes.
Communicate Courageously: You speak with candor but aren't a jerk. You constructively challenge your teammates to get to the best possible outcome or decision. Once a decision is made, you fully align and stay aligned.
Onward and Upward: You learn from the past but focus on the future. You rapidly adapt to changes in the marketplace. You help to create solutions that move the company forward with energy, momentum, and results.
Own It: You know your business, your customers, and your team - inside and out. You don't sacrifice long-term value for short-term results. You act with integrity, spend money like it's your own, and put Poly first.
Take the Leap: Speed matters in business. You encourage and require those around you to think strategically and act decisively. Poly values calculated risk taking.
Ride Together: We are one team. We do what we say we'll do, we treat each other with respect, we have each other's back, and we hold each other accountable.
Leaders Lead: You know you are part of a larger global community and make decisions as good stewards of the earth, its resources and its people.
Our Commitment as an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, accessibility needs, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
No matter where you're based, you'll experience a company that believes that teamwork and collaboration drive maximum impact, seeks well-rounded talent to focused on providing the best customer experience, and understands that this is a marathon, not a sprint. And, top of mind to us is continuously and purposefully building an inclusive culture that empowers all of our team members, across the globe, to do their best work and be the best version of themselves.