The overall purpose of this position is to serve as an IT advocate to the Business Users and is responsible for managing multiple approved IT projects. The incumbent in this role produces project plans, business requirements documentation, and regular status reports to the Business Users. He/she partners with the business to ensure IT projects align with business user requirements, capabilities and strategic outcomes. This is not a revenue generating position, but this position saves the company money by accurately defining project requirements up-front, ensuring timely delivery and eliminating IT rework. This position typically reports to a Senior Director and does not have any direct reports.
Coordinate project activities across multiple projects to ensure successful and timely implementation.
Provide project updates and conducts status meetings.
Works through conflicts to keep projects on track
Provides leadership to IT project teams
Gather Business Requirements
Elicit requirements using interviews, document analysis, requirements sessions, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
Evaluate critical information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
Define scope to generate system functional requirements. Recommend opportunities for business process improvements.
Interpret customer business needs and translate them into application and operational requirements.
Business Liaison to Technology
Liaise between business units, technology teams and support teams.
Collaborate with developers and subject matter experts to establish the technical vision.
Creates Project Plans, Business Cases, Business Requirements Specifications and Use Cases. Maintains updates to these documents and stores them for the project team.
Minimum of a Bachelor's Degree or equivalent experience in computer science, mathematics or other technical field. An advanced degree in these areas is a plus
Minimum of 7 years of experience in Information Technology Project Management, preferably in the area of systems development or support and including project management and business analyst roles in a complex business and systems environment.
Business analysis certifications are desirable but not required (BACP)
Skills & Other Requirements:
Experience with technical alternatives and basic knowledge of emerging technologies
Requires well-developed communication skills and the ability to maintain positive and cooperative working relationships with IT teams.
Must have excellent judgment, leadership and communication skills and a working knowledge of hardware/software/communication technologies.
Must be organized and capable of providing leadership in a structured environment while requiring minimal day-to-day guidance
Must know how to make and use work/flow diagrams
Must know how to write business cases
He/she must be a technologically savvy knowledge worker
We believe in building an inclusive and diverse team, and we strive to make our office a welcoming space for everyone. We encourage talented people from all backgrounds to apply. PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L or O status.
For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions.” This position is classified under Category I – office positions.
IEEE is an EEO/AAP Employer/Protected Veteran/Disabled
Disclaimer: This job description outlines the general nature and key features performed by various positions that share the same job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.