FOH Manager at Torchy's Tacos in The Woodlands, Texas

Job Description:

The Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef and a food trailer to now operating in dozens of locations across multiple states.  OUR MISSION: Be Damn Good. OUR VISION: Serve people the best damn tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.

Here’s what we need:

As a Torchy’s Front of House Manager, you will be responsible elevating the guest experience at your restaurant and ensuring the FOH Team Members do the same. We are looking for a tenacious and out-going individual that can unite our family of Taco Junkies! This individual is results-oriented and is self-motivated, with a passion for developing others.

What you’ll be doing:

• Leads Front-of-House operations, ensuring guest satisfaction


• Models best-in-class hospitality and coaches the team to deliver the same


• Evaluates online ordering and to-go metrics and leverages opportunities to enhance pick-up experience


• Addresses and alleviates all guest concerns; develops solutions to improve future service


• Schedules FOH team members to meet business needs and coordinates Local Store Marketing


• Assists Managing Partner and Kitchen Manager with operation of restaurant


• Leads store opening/closing procedures


• Drives compliance with safety, security and sanitation standards


• Communicates expectations clearly and has consistent follow-ups with team members


• Leads and creates initiatives to drive sales/profit and store performance


• Drives a ‘DAMN GOOD’ bar experience and develops the bar as a destination

QUE-SO…here’s what you’ll need:

• 2+ years of previous restaurant management experience


• High-level understanding of training and development concepts


• Ability to lead and foster teamwork


• Oral and written communication skills


• Excellent with time management


• Required state alcohol-server and Manager ServSafe Certification


• Bilingual, a plus


• Must be able to use to lift, push, pull, or carry heavy objects up to 40 pounds


• Must be able to stand for several hours and walk for long periods of time


• Must be able to bend, stretch, twist, or reach for objects on shelves at various height levels

Let’s TACO ‘bout perks:

• 
  Access to all benefits including medical, dental, vision, and life insurance
  


• 
  401(k) Eligibility


• Paid Time Off (PTO)


• Day 1 access to exclusive discounts to shows, sporting events, hotels and much more


• Damn Good food discount card for you AND your spouse


• Our attire is casual and we’ll throw in some of the swag
  


• Torchy’s Family Foundation supports our fellow Team Members in times of need and crisis


• Bragging rights (Yeah, we’re kind of a big deal!)

Store Management