Manager, Market Development Representative at DocuSign in Chicago, Illinois

Job Description:

Manager, Market Development Representative
Sales & Business Development | Chicago, Illinois

If this position is eligible for remote employment in the US, the employee can work remotely in all but the following states: Alaska, Colorado, Hawaii, Iowa, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Our agreement with employees
DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better. And for that, you'll be loved by us, our customers, and the world in which we live.

The team
Our Sales & Business Development teams collaborate with customers and partners across the globe to help them leverage the DocuSign Agreement Cloud to transform the entire system of agreement process-from preparing to signing, acting on, and managing contracts and other types of agreements. Our team's partner with some of the largest most innovative companies in the world in dozens of industries to bring the power of DocuSign to more customers. Whether you are selling to a small business or a large enterprise, you will apply your extensive knowledge of our solutions, and leverage our strategic partnerships to help our customers grow their top and bottom line.

This position
The Manager, Market Development will possess the ability to manage & motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas. They also must be able to measure, monitor and hold MDRs accountable for their activities and results as well as lead by example. The Manager, Market Development will work directly with MDRs to improve cold calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness. He/she will work with the Senior Manager of Market Development to increase efficiencies and processes within the department. This Manager will mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to DocuSign Account Executives.

This position is a people manager role reporting to the Director of Market Development and is designated Flex.

Responsibilities

• Manage & motivate a team of Market Development Representatives (MDR) to achieve individual opportunity generation quotas.


• Measure, monitor and hold MDRs accountable for their activities and results as well as lead by example.


• Work directly with MDRs to improve calling, qualification and discovery calls, prospecting sequences, appointment setting, follow up, organization, and overall prospecting effectiveness.


• Work with the leader of the Market Development team to increase efficiencies and processes within the department.


• Mentor each MDR individually while also building a strong, cohesive, collaborative team that is responsible for supplying qualified leads to DocuSign Account Executives.

Basic qualifications

• BA/BS in a business or a technical related field of study


• 1+ years of management experience with specific experience in selling software in a similar SaaS based company AND/OR 3+ years prior experience selling software in a quota-carrying role

Preferred qualifications

• Quota-attainment record of meeting and/or exceeding targets by managing process for identifying, qualifying, & closing new business as well as and not limited to growing an existing install base


• Prior experience developing and maintaining business, sales, & vertical market plans as well as negotiating & closing complex deal


• Track record of building, coaching and enabling a rapidly growing team


• Experience selling into a variety of industries and territories as well as experience cultivating larger, strategic relationships key


• Capacity to work on cross-functional projects and teams as needed as well as leverage internal resources to problem-solve


• Strong verbal and written communication skills - includes excellent reporting (CRM) and forecasting skills.

About us
DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over a million customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. And we help save the world's forests and embrace environmental sustainability.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

Accommodations
DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including if you have any difficulty using our online system. If you need such an accommodation, you may contact us at accommodations@docusign.com.