Service Supervisor, Flushing (temporary in Bellingham, WA with permanent location in San Diego, CA or Norfolk, VA) at Fairbanks Morse in Bellingham, Washington

Job Description:

Why should you join Fairbanks Morse?
For 125 years, Fairbanks Morse has been powering the world forward with innovative distributed power generation solutions that deliver optimal performance in a wide range of applications from base load and standby in municipal, nuclear, and institutional facilities to locomotive engines, and naval and commercial-class ship propulsion and shipboard power. We are most known for our flagship Opposed Piston (OP) engine technology that has been trusted for decades and has totaled over 100 million operating hours - many units with over 40 years of service.

If you have ideas and passion and want to join a world-class team, then we want to help you fulfill the dreams and passions that truly drive you. Read more about what it is like to be a part of the Fairbanks More team here: https://www.fairbanksmorse.com/careers

Fairbanks Morse invests in YOU!

Fairbanks Morse is looking for a Service Supervisor to join our team in Bellingham, WA. This position is temporary in Bellingham, WA with permanent location in San Diego, CA or Norfolk, VA. The relocation is expected in 2022, and the company will provide relocation benefit.Bellinghamis a coastal city in Washington State, near the Canadian border. It isknown forits easy access to outdoor recreation in the San Juan Islands and North Cascades.Driving distance to Seattle is 1 hour and 34 mins.

Employees work together and there's an emphasis on brainstorming, feedback and innovation. The team projects are results-oriented.

Offering competitive salary, benefits, PTO, 401K and more.

In this role the Service Supervisor is responsible for staffing, determining work assignments and priorities, providing quotes, maintaining quality, budgeting, and providing technical expertise for assigned products and/or services

Principle Duties and Responsibilities

• Plan, direct and manage the work performed by tech reps to optimize labor capacity, meet customer schedules, and ensure high quality workmanship and customer satisfaction
• Manage production with Project Manager on the larger scale projects
• Ensure coordination with Quality Manager for all Quality related tasking to include; Process Control Procedures (PCPs) and Test and Evaluation (T&I) documentation
• Responsible for review and comment of daily service reports and Condition Found Reports
• Responsible for scheduling / dispatching of tech reps while meeting customer demand and employee vacation and personal time needs - ensuring visibility across the service center of all assigned employees
• Responsible for review and approval of time cards and expense reports of all tech reps
• Assess the talent of the workforce and implement an annual training plan
• Motivate, mentor and coach the workforce to provide superior customer service
• Recommend staffing levels to insure manpower resources are available to satisfy customer requirements. Participate in recruiting/interview process and make hiring decisions.
• Perform mid-year and year-end performance assessments; recommend merit increases and promotions based upon performance. Develop performance improvement plans or take disciplinary actions as required.
• Promote a safe environment for the workforce and address safety issues
• Develop a log of standard work and time requirements to complete assignments which may be used to quote future work
• Implement productivity improvements through use of more effective tools, training, or improved processes
• Assist in quoting service jobs
• Assist in refurbishment and qualification of tools and equipment as required.

Qualifications and Educational Requirements

• Associate degree or equivalent experience.
• Minimum 6 years industry or military experience working on marine equipment
• Prefer three years' experience in a supervisor role in a service environment
• Basic foundation in pneumatic, PLC and electronic controls
• Familiarity with a variety of marine products
• Excellent communication, problem solving, organizational, and interpersonal skills
• Self-starter and able to work with minimal supervision
• Solid working knowledge of Microsoft Word, Excel, and Project; experience with an ERP system (Oracle, SalesForce) is preferred
• Travel requirements up to 25%
• This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.

Equal Opportunity Employer/Veterans/Disabled
Other details

• Pay Type Salary
• Travel % 25

Apply Now

• Bellingham, WA, USA
• Norfolk, VA, USA

Apply Now