SURVEILLANCE OPERATOR LD at Caesars Entertainment in Bossier City, Louisiana

Job Description:

JOB SUMMARY :

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests.

GENERAL REQUIREMENTS :

• Must possess excellent customer service, communication, organizational, and writing skills with a focus on proper grammar (ie. sentence structure, spelling, punctuation).
  
  
• Must pass a writing assessment.
  
  
• Must possess a good math aptitude for required calculations needed in role. Must pass a mass assessment.
  
  
• Previous Surveillance experienced preferred.
  
  
• A thorough working knowledge of all casino games is preferred with an emphasis on payoffs, odds, procedures, and game protection.
  
  
• A working knowledge of Gaming Control Board Regulations is preferred.
  
  
• Must be able to work any day of the week and any shift.
  
  
• Must have basic computer operational skills.
  
  
• Must be able to get along with co-workers and work as a team.

  **Note: Interested applicants cannot have any relatives working in any cash handling, casino, or guest-related position at Horseshoe Bossier City.

  
  
  
  

Qualifications:

ESSENTIAL JOB FUNCTIONS:

• Operates all surveillance equipment, including, but not limited to, monitors, switchers, computers, controllers, and cameras.
  
  
• Provides CCTV and personal observations of all departments and applicable job functions to assure compliance with established laws, regulations, policies, procedures, and internal controls.
  
  
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
  
  
• Writes reports daily regarding observations.

  DEMANDS NECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

  
  

  PHYSICAL & MENTAL:

  
  
  
  
• Must be able to sit or stand for long hours observing numerous CCTV screens.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to lift up to 50 pounds.
• Must be able to operate the following equipment: monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary and write detailed reports.
• Must present a well-groomed appearance.

WORK ENVIRONMENT:

• Must be able to work and maneuver in close quarters.
• Must be able to work overtime or change shifts on short notice.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Must be able to work in a low light environment.
• Must be able to clearly write reports and do math calculations, both with minimal errors.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Protects assets and maintains the integrity of the company using CCTV (Closed Circuit Television) and floor observations. Provides a safe environment for our employees and guests.