Posted in Other 30+ days ago.
Job Summary:
Provides professional, knowledgeable, and courteous call support to all cardholders, patrons, and transit operators as well as support to Call Center Representatives. Individuals in this position also provide direction when a Supervisor or Lead is not available. This position typically works under general supervision and direction.
Essential Job Duties and Responsibilities:
Minimum Job Requirements:
High school degree or equivalent plus a minimum of one year call center experience. Able to type 45 wpm. Microsoft Office Professional proficiency required. Self-Motivated team player with a positive attitude. Must possess good time management skills. Well organized with strong follow-up skills. Willing to work extended hours. Experience using metrics to track adherence to key performance indications. Strong verbal and written communication skills. Strong organization skills with detail orientation. Must demonstrate leadership skills. Ability to multi-task. Comfortable using multiple systems to process tasks assigned
The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need.
TNBR Careers |
TNBR Careers |
American Welding & Gas, Inc. |