Sales Supervisor, Home Theatre at Best Buy in Mountain View, California

Job Description:

What does a Sales Supervisor do?

The Sales Supervisor ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions.

• Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).




• Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.




• Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.




• Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.




• Motivate, coach, recognize, and performance manage employees to reach their full potential.




• Resolve complex customer issues.

What are the Professional Requirements of a Sales Supervisor?

Basic Qualifications

• 1 year of experience in leadership




• Previous experience in sales, customer service or related field




• Ability to work successfully as part of a team




• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications

• Associate degree or higher in business or related field




• 1 year consumer electronics experience




• Prior experience setting retail sales goals