Security Supervisor at Caesars Entertainment in Bossier City, Louisiana

Job Description:

JOBSUMMARY :

Supervises, trains, and coordinates guest safety staff to ensure compliance with all related policies. Responsible for the supervision of a team of safety officers on a particular shift while providing a safe environment forall guests and employees.

GENERALREQUIREMENTS :

• Musthave valid Louisiana Driver's License with no DUI's or Suspensions within thelast three years.
  
  

• Must be able to obtain Alcohol Awareness, First Aid, and CPR certifications.

• Mustpossess skills in investigation, as well as, knowledge of gaming regulationsand company internal controls.
  
  
• Previoussecurity experience is preferred.
  
  
• Excellentwritten and oral communication skills are required.
  
  
• Musthave excellent supervisory and interpersonal skills.
  
  
• Mustpossess excellent customer and employee relations skills.
  
  
• Mustbe able to get along with co-workers and work as a team.
  
  

• Must be able to read, write, speak and understand English.

ESSENTIALJOB FUNCTIONS:

• Efficientlymanages personnel and resources ensuring that all Policies and Procedures arefollowed completely.
  
  

• Ensures all reports and correspondence are properly completed in a timely manner throughout the Department.
• Answers telephones using the proper telephone etiquette and dispatches to the appropriate departments.
• Controls responding forces and handles emergencies using the proper method, while simultaneously using the correct safety procedures.
• Sets standards, trains, and evaluates subordinates in a consistent and tactful manner.
• Performs all duties of a Security Officer as needed.
• Determines personnel requirements on a daily basis to accommodate property peak hours.
• Supervises entire Security staff assigned to shift.
• Holds roll call and makes assignments at the beginning of shift.
• Continually evaluates subordinates for alertness, appearance, and proper performance of duties.
• Checks all reports for accuracy and completeness.
• Reports all unsafe conditions which have been identified to the Director.
• Briefs the Director on all matters that should be called to the Director's attention.
• Briefs the Director on all incidents and any pertinent information occurring on the previous shift.
• Supervises and conducts on the job training for all new Officers assigned to their shift.
• Responds to all fire alarms and other emergencies within the property.
• Renders assistance to Executives and Supervisors.
• Schedules personnel for special events.
• Schedules vacations and any replacements that are needed.
• Verifies and approves all trespass warnings and detentions.
• Investigates complaints about Security from guests, Department heads, etc.

• Disciplines subordinates when necessary.
• Insures chain of command is followed, as it relates to personnel grievances or problems.
• Insures that all monetary transactions handled by Security Personnel are within State Gaming Regulations.
• Any and all duties and tasks delegated by the Director of Security.

• Spends the majority of time interviewing, training, and selecting employees.

• Conducts Performance Reviews.
  
  
• Makes or recommends wage increases.
  
  
• Makes or recommends promotions.
  
  
• Provides for safety and security.
  
  
• Handles employees' complaints orgrievances.
  
  
• Recommends disciplinary action ordisciplines employees.
  
  
• Plans work.
  
  
• Supervises and monitors work.
  
  
• Monitors legal compliance with federal,state, and gaming laws.

  DEMANDSNECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

  
  

  PHYSICAL& MENTAL:

  
  
  
  

• Must be able to physically restrain adults in excess of 200 pounds.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds.
• Must be able to push or pull up to 150 pounds.
• Must be able to make rational decisions when handling guest and employee issues.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to give court testimony when necessary and write detailed reports.
• Responds to visual and aural cues.

• Mustpresent a well-groomed appearance.
  
  

WORK ENVIRONMENT:

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOBDESCRIPTION WHENEVER NECESSARY.

Qualifications:

JOBSUMMARY :

Supervises, trains, and coordinates guestsafety staff to ensure compliance with all related policies. Responsible for the supervision of a team ofsafety officers on a particular shift while providing a safe environment forall guests and employees.

GENERALREQUIREMENTS :

• Musthave valid Louisiana Driver's License with no DUI's or Suspensions within thelast three years.
  
  

• Must be able to obtain Alcohol Awareness, First Aid, and CPR certifications.

• Mustpossess skills in investigation, as well as, knowledge of gaming regulationsand company internal controls.
  
  
• Previoussecurity experience is preferred.
  
  
• Excellentwritten and oral communication skills are required.
  
  
• Musthave excellent supervisory and interpersonal skills.
  
  
• Mustpossess excellent customer and employee relations skills.
  
  
• Mustbe able to get along with co-workers and work as a team.
  
  

• Must be able to read, write, speak and understand English.

ESSENTIALJOB FUNCTIONS:

• Efficientlymanages personnel and resources ensuring that all Policies and Procedures arefollowed completely.
  
  

• Ensures all reports and correspondence are properly completed in a timely manner throughout the Department.
• Answers telephones using the proper telephone etiquette and dispatches to the appropriate departments.
• Controls responding forces and handles emergencies using the proper method, while simultaneously using the correct safety procedures.
• Sets standards, trains, and evaluates subordinates in a consistent and tactful manner.
• Performs all duties of a Security Officer as needed.
• Determines personnel requirements on a daily basis to accommodate property peak hours.
• Supervises entire Security staff assigned to shift.
• Holds roll call and makes assignments at the beginning of shift.
• Continually evaluates subordinates for alertness, appearance, and proper performance of duties.
• Checks all reports for accuracy and completeness.
• Reports all unsafe conditions which have been identified to the Director.
• Briefs the Director on all matters that should be called to the Director's attention.
• Briefs the Director on all incidents and any pertinent information occurring on the previous shift.
• Supervises and conducts on the job training for all new Officers assigned to their shift.
• Responds to all fire alarms and other emergencies within the property.
• Renders assistance to Executives and Supervisors.
• Schedules personnel for special events.
• Schedules vacations and any replacements that are needed.
• Verifies and approves all trespass warnings and detentions.
• Investigates complaints about Security from guests, Department heads, etc.

• Disciplines subordinates when necessary.
• Insures chain of command is followed, as it relates to personnel grievances or problems.
• Insures that all monetary transactions handled by Security Personnel are within State Gaming Regulations.
• Any and all duties and tasks delegated by the Director of Security.

• Spends the majority of time interviewing, training, and selecting employees.

• Conducts Performance Reviews.
  
  
• Makes or recommends wage increases.
  
  
• Makes or recommends promotions.
  
  
• Provides for safety and security.
  
  
• Handles employees' complaints orgrievances.
  
  
• Recommends disciplinary action ordisciplines employees.
  
  
• Plans work.
  
  
• Supervises and monitors work.
  
  
• Monitors legal compliance with federal,state, and gaming laws.

  DEMANDSNECESSARY TO COMPLETE ESSENTIAL JOB FUNCTIONS:

  
  

  PHYSICAL& MENTAL:

  
  
  
  

• Must be able to physically restrain adults in excess of 200 pounds.
• Must be able to work independently.
• Must be able to stoop, bend, jump, twist, crouch, grip, and carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
• Must be able to lift and carry up to 60 pounds.
• Must be able to push or pull up to 150 pounds.
• Must be able to make rational decisions when handling guest and employee issues.
• Must be able to see and, also, remember the specific details of incidents and persons.
• Must be able to give court testimony when necessary and write detailed reports.
• Responds to visual and aural cues.

• Mustpresent a well-groomed appearance.
  
  

WORK ENVIRONMENT:

• Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees or cold as low as 10 degrees.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOBDESCRIPTION WHENEVER NECESSARY.

Caesars Entertainment is the world's most geographically diversified casino-entertainment company. Since its beginning in Reno, Nevada, more than 75 years ago, Caesars has grown into a family of affiliated resort casinos on four continents. Caesars-affiliated casino resorts operate primarily under the Harrah's®, Caesars® and Horseshoe® brand names. Affiliates of Caesars also own the World Series of Poker® and the London Clubs International family of casinos. The Caesars Entertainment family's success is a result of an unblinking focus of building loyalty and value with guests through a unique combination of great service, excellent products, unsurpassed distribution, operational excellence and technology leadership. Caesars and its affiliates are committed to environmental sustainability and energy conservation and recognize the importance of being a responsible steward of the environment.

Team members of the Caesars family of resort casinos are driven by our Mission, Vision, and Values. We take great pride in living our values Integrity, Service with Passion, Celebrating Success, Diversity, Caring Culture, and Ownership every day. Our mission "We inspire grown-ups to play" fuels our passion for an exciting guest experience and a rewarding career. If you have the desire to create memorable experiences, personalize rewards and delight every guest, every team member every time, we invite you to explore our dynamic yet unique career opportunities.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Supervises, trains, and coordinates guestsafety staff to ensure compliance with all related policies. Responsible for the supervision of a team ofsafety officers on a particular shift while providing a safe environment forall guests and employees.