Office Supervisor | Main Street | Beacon Medical Group at Beacon Health Systems in Granger, Indiana

Job Description:

• JOB SUMMARY
  
  • Reports to the Director/ Practice Manager of the respective site within BMG. In collaboration with the Director/Practice Manager, is responsible for the effective coordination of all daily operational support functions of the assigned facility and performs duties necessary to maintain a smooth functioning and efficient physician office. Responds to daily operational issues when the Director/Practice Manager is absent or unavailable.
    
    
  
  


• MISSION & VISION
  
  • Mission: To enhance the physical, mental and emotional well-being of the communities we serve as the community's provider of outstanding quality, superior value and comprehensive health care services.

    Vision: Our vision is to achieve:
    

    
    
    
    
    • Innovative health care and well-being services of the highest quality at the greatest value
      
      
    
    
    • Easy access and convenience
      
      
    
    
    • Outstanding patient experiences
      
      
    
    
    • Ongoing education involving physicians, patients and the community
      
      
    
    
    
    
  
  


• JOB SPECIFICATIONS
  
  
  
  • Education and Experience
    
    • The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma. A bachelor's degree or equivalent is preferred. A minimum of three years of related healthcare experience, or educational equivalency, where proficiency with coding systems - such as ICD-9-CD, CPT-4 (HCPCS) - was attained.
      
      
    
    
  
  
  • Knowledge & Skills
    
    
    
    • Requires a working knowledge of general medical office methods, practices and procedures and medical record file systems.
      
      
    
    
    • Requires a working knowledge of third-party reimbursement procedures and requirements, including Medicare/Medicaid and commercial insurance carriers.
      
      
    
    
    • Requires a working knowledge of medical terminology, anatomy and physiology and the ability to utilize established and specialized technical coding processes.
      
      
    
    
    • Demonstrates proficiency in basic computer skills (i.e., data entry, word processing and spreadsheets). A basic understanding of database applications is desired.
      
      
    
    
    • Requires solid office/secretarial skills, including the ability to operate standard office equipment as required by the needs of the office.
      
      
    
    
    • Demonstrates the strong leadership skills necessary to gain the cooperation and support from the staff and Physicians.
      
      
    
    
    • Requires the organization and analytical skills necessary to analyze situations/problems and provide timely resolution and work effectively with day-to-day problems.
      
      
    
    
    • Demonstrates the interpersonal and communication skills (both verbal and written) necessary to deal effectively with a diverse group of people and provide clear and effective explanations.
      
      
    
    
    • Demonstrates a strong interest in the ongoing development of one's leadership skills and also the desire to participate in management development activities.
      
      
    
    
    
    
  
  
  • Working Conditions
    
    • Works in a medical office environment.
      
      
    
    
  
  
  • Physical Demands
    
    • Requires the physical ability and stamina to perform the essential functions of the position.