Requirements
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Specific Requirements, Skills, Personal Characteristics, Licenses, Physical Abilities, etc.
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OVERALL REQUIREMENTS:
- U.S. Citizen
- Submit/Pass a 10-year Dept. of Defense background check, criminal history, drug screening, and fingerprints
- Valid driver's license/Real-ID with clean driver's history
- Applicant must have a strong work ethic, be extremely organized and detail-oriented, be a self-starter with excellent time-management, problem solving, and multitasking skills
- Applicant must have excellent front-facing / face-to-face customer service skills
- Minimum 1 year of customer service experience (call center, retail, or other customer facing role)
- Problem solving skills from active listening to, and educating, customers through resolution and a set of delivery expectations
- Excellent communication skills (in English), both verbal and written, to articulate details in a professional manager
- Position may require ability to sit, stand, walk extended distances, bend, stoop, squat and lift to 35 lbs. from the floor to desktop for extended periods of time
- Experience with a ticketing system like ServiceNow a plus
JOB SPECIFIC REQUIREMENTS AND SKILLS:
- 6 to 10 years of experience performing in the role of Information Systems Security Engineer (ISSE)
- Top-Secret clearance at time of hire. SCI / CI Poly at time of hire, preferred, otherwise obtainable post-hire.
- IAT Level-2 technical certification required, Security+ or CISSP preferred, within 90 days of hire
- Technical bachelor's degree preferred but not required
- Demonstrated experience in responding to, managing and resolving security incidents
- Experience with LAN/WAN networking concepts, IP addressing and routing concepts, Windows/Linux/Unix operating systems, Information Security concepts and best practices
- Experience with Windows/Linux/Unix server administration is a plus
- Experience working with a Security Information and Event Management (SIEM) system is a plus
- Experience working with the following tools is desired: Splunk, DarkTrace, Retina, CarbonBlack
- Security and vendor certifications are a plus
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