IT Project Manager (IT Business Systems Analyst III) - RCIT - Enterprise Applications Bureau at County of Riverside in Riverside, California
Posted in General Business 30+ days ago.
Type: Full-Time
Job Description:
ABOUT THE POSITION
The County of Riverside's Information Technology department has an opportunity for an IT Project Manager (Business Systems Analyst III) in Riverside.
This position will focus on IT project management, and business analysis, with responsibility for planning, overseeing, and leading complex IT projects from ideation through completion. This role requires interaction with a range of internal and/or external stakeholders, most often managing several moving project parts simultaneously. The candidate will conduct risk management throughout the project life cycle.
Candidates must have advanced knowledge in capturing and documenting business requirements from end-user input (for new and or existing systems), defining business processes, and configuring applications. Candidates must also be able to implement new and modified processes and systems by performing design, development, configuration, installation, and testing. The successful candidate will be one who utilizes leadership skills, sound judgment, and discretion to positively influence project teams, and overall project success. A team player that embraces change, practices blameless problem solving, and is passionate about delivering legendary products and services.
A bachelor's degree in either business or management, or a closely related field, and Project Management (PMP) certification although not requirements, will receive favorable consideration. Knowledge of Service Now's Portfolio Project Management (PPM) module is preferred.
About Riverside County Information Technology
RCIT is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter services. Comprehensive systems support is also offered for email and messaging, smart phones, tablets, expert technical support, and production and test environments.
Meet the Team
RCIT promotes a culture of Team Players! People are at the center of everything in the department and it is a priority to work together for a balanced, work-life environment. Executive Leadership is customer-focused and employee-supportive in all things. It is a goal to create an environment where working hard can be fun and rewarding for everyone. The department continues to grow in effective and dynamic ways to cultivate business relationships while promoting efficiencies through innovations to "Empower people to reach beyond..."
EXAMPLES OF ESSENTIAL DUTIES
Lead project planning sessions.
Coordinate staff and internal resources.
Manage project progress and adapt work as required.
Ensure projects meet deadlines.
Manage relationships with clients and stakeholders.
Design and sign off on contracts.
Oversee all incoming and outgoing project documentation.
Participate in process discussions i.e. design, submission, and review.
Design risk mitigation plan.
Conduct project review and creating detailed reports for executive staff.
Optimize and improve processes and the overall approach where necessary.
Secure growth opportunities and initiate new projects.
Manage projects that include large and diverse teams.
Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.
Analyze projects; document new organizational processes; generate reports for management on new technology.
Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.
Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.
Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.
Implement new and modified processes and systems by performing design, application development, installation and testing.
Modify software; customize business applications and interfaces.
Coordinate and communicate with end users, management, staff, and vendors on project issues and status.
Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.
Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.
Maintain, support, and administer software applications.
Provide customer support, training, and problem analysis for software applications.
MINIMUM QUALIFICATIONS
Education: Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).
Experience: Four years of journey level IT job-related experience in IT business systems which included leading complex IT projects; managing stakeholder engagement; facilitating communication between IT; and collaborating with other project managers to deliver projects successfully, one year of which included either lead person duties or technically advanced IT business systems work. (One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement). Applicants must have extensive experience managing projects in IT Systems/Software setting.
Preferred Qualifications:
A minimum of a bachelor's degree in either business or management.
A Project Management Professional (PMP) certification.
Knowledge of Service Now's Portfolio Project Management (PPM) module..
Knowledge of: Candidates must have advanced knowledge in capturing and documenting business requirements from end-user input (for new and or existing systems), defining business processes, and configuring applications. Candidates must be able to implement new and modified processes and systems by performing design, development, configuration, installation, and testing. The principles, methods and techniques used in the course of work for the IT Business Systems Analyst series; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; principles of documentation and recordkeeping, storage and retrieval.
Ability to: Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.
Required IT-Related Skills: Written and verbal communication skill in order to define business and technical parameters and lead team to meet business requirements. Advanced knowledge of application development using SDLC and agile methodologies Ability to create a work breakdown structure (WBS). Ability to create Scope of Work (SOW) / proposal documents. Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; prepare flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.
Preferred IT-Related Skills: Internal consulting with clients at various levels of the organization; writing code and scripts; writing process descriptions; work with client server environments.
Other Requirements:
License: Possession of a valid California Driver's License is required.
A successful Security Clearance conducted by the Sheriffs' Department is required for positions within the Riverside County Information Technology Department.
SUPPLEMENTAL INFORMATION
Veterans' Preference
The County of Riverside has a Veteran's Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.
Degree Verification:
Prior to the closing date, uploada copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).
Prior to the closing date, upload a copy of your official/unofficial transcripts.
What's Next:
This recruitment is open to all applicants. Applicants who are current County employees, or employees of the Riverside County Information Technology department may be considered before other applicants depending on the volume of applications received. Applications received prior to the closing date will be considered based on the information submitted. Changes or alterations cannot be accepted. No late applications will be permitted.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered. Based on the number of applications received, this posting may close or be extended without notice. Qualified applicants may be considered for future vacancies throughout the County.
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
-
Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent. -
Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent. -
Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.
More jobs in Riverside, California
|
American Woodmark |
|
Success Education Colleges |
|
Sam's Club |
More jobs in General Business
|
SC Johnson Lifestyle Brands |
|
S.C. Johnson & Son, Inc. |
|
SC Johnson Professional |