Director, Strategic Provider Management at Prudential Ins Co of America in Newark, New Jersey

Job Description:

In support of the enterprise’s transformation journey, Prudential’s Global Technology (GT) group is focused on optimizing its technology, operations, and cost footprint to ensure that the business is well-positioned for the future. Its Workforce and Sourcing Solutions team is a key enabler of the GT’s integrated strategy, ensuring that the right resource, location, and sourcing solutions are deployed to create measurable results and exceptional business impact. As a director in the Strategic Provider Management team, you will take a leadership role directing activities that ensure that Prudential optimizes key strategic partnership relationships during the entire lifecycle of the relationship from transition to operations.  

Reporting directly to the VP, Strategic Provider Management, you will be part of a fast-paced team responsible for delivering exemplary business impact through strategic sourcing.  Leveraging your capabilities in strategic sourcing, management and, you will be responsible for directing key strategic partner management and transition activities, both as an individual contributor and as a team leader. You will work closely with the VP to execute a program that governs all aspects of strategic provider performance, to include but not limited to vendor issue tracking and resolution, financial baselining and measurement, tracking and monitoring of operational metrics and performance, and risk registers. Support for transition of Prudential work to strategic vendors is part of the remit; you will lead programs to shift work to partners and locations.  

Key responsibilities:

•  Work with the VP to design and develop a comprehensive provider management program to include all elements of performance monitoring and tracking


• Take responsibility to analyze the root cause of issues, and determine strategies to resolve


• Monitor and report on enterprise-wide strategic sourcing financial performance; take action to resolve


• Analyze performance against the Global Technology Sourcing Blueprint, tracking service quality and other metrics and develop strategies to cure


• Provide consultation to business units and corporate centers


• Work closely with other Workforce and Sourcing Solutions team members on critical initiatives; assess the impact of demand and sourcing initiatives on strategic partner governance and transition


• Manage “deal value” by effectively structuring and negotiating changes, new services and other aspects of the contract and relationship in a way that optimizes the overall business case for Prudential


• Manage a range of stakeholders including Global Technology and business unit executives - Drive critical meetings and routines

Qualifications:

• BS or BA degree in Information Technology, Business Administration, Finance or equivalent.  MBA a plus.


• 10-15 years’ experience working in a strategic sourcing or vendor management team in the Financial Services/insurance industry

Technical competencies:

• Knowledge of best practice information technology sourcing strategies.


• Track record effectively governing complex strategic partner relationships


• Experience successfully transitioning work to third party providers


• Experience directing analytics initiatives


• Strong organizational skills with proven ability to meet deadlines, prioritize assignments and manage multiple projects.


• Strong stakeholder management and influencing skills


• People development and leadership skills


• Analytical, critical thinking, and problem-solving acumen


• Excellent oral and written communications skills and presentation skills with a focus on informing, influencing and relationship building.


• Ability to work well both independently and as part of a team, including the ability to interface with members of senior management.


• Demonstrated leadership and partnering skills, including success in influencing others outside of direct reporting line.

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Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:

If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.

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