The Mobility Client Solutions Executive is a Direct Sales/Customer-facing role and is responsible for building and maintaining relationships with the client, account planning and strategy, and pursuing new sales opportunities, with a focus on solution-selling, for the AT&T Mobility solution portfolio. Working directly and independently with the client, the Mobility CSE successfully maintains, develops and grows business within the AT&T account, with responsibility for revenue growth in the mobility portfolio. The Mobility CSE understands the customer’s business, identifies key industry trends, and handles account planning and strategy development for the Mobility solution set, with the overall integrated account owner. The Mobility CSE owns the sales process for solutions within their mobility solution set, focusing on customized and customer-facing activities. Mobility CSEs may be assigned to key accounts or a group of accounts.
Job Duties and Responsibilities:
Develop account strategy and roadmap in collaboration with the overall integrated account owner
Perform account management, account maintenance, and opportunity development
Handle account planning and forecasting for Mobility solution portfolio
Build, maintain, and manage relationships with key clients
Interface with all partner organizations in support of account and sales accuracy, revenue protection and growth, and customer satisfaction
Invite customer to meetings/key events with AT&T executives to support positioning strategy with the overall integrated account owner support
Identify customer needs related to Mobility solution portfolio, with a focus on solution-selling
Understand customer’s business, financial needs and key industry trends
Analyze and anticipate business problems and provide Mobility solutions
Provide timely and accurate account status reports, forecasts, sales funnel entries and business plans to sales leadership, operational teams, and the overall integrated account owner as required
Pursue new sales opportunities in the Mobility solution portfolio:
Collaborate with the overall integrated account owner for integrated solutions that span product
Perform in-depth research for potential Mobility solution opportunities
Validate rough budgetary pricing and financial feasibility for new opportunities
Qualify opportunities for sales overlay resources (e.g., IoT resources)
Complete the following sales process activities for Mobility solutions:
Enter opportunity into appropriate systems
Complete designs
Complete ICB pricing process
Integrate all pricing into one package
Develop and tailor proposal template
Present proposal, contract package to customer
Collaborate with customer to re-examine business needs and better tailor proposal
Partner with post-sales support to ensure focus on customer satisfaction in all activities (e.g., project implementation, order tracking, escalations)
Serve as point of escalation for sales and post-sales issues to ensure customer satisfaction
Act as customer advocate, especially in interactions with partner organizations, taking initiative and accountability for producing desired results
Position will own the activities including: Account planning, forecasting, selling the Mobility portfolio. Own account strategy and design/develop roadmap in collaboration with the overall integrated account owner.
Qualifications:
Bachelor’s degree is not required but a degree in Engineering, Computer Science, or MIS is preferred
8 to 12 years of outside sales experience
Advanced negotiation and closing skills
Advanced presentation and communication skills
Advanced interpersonal skills.
Advanced Mobility industry and product knowledge
Required Qualifications:
Valid driver's license with satisfactory driving record
Current auto insurance
Reliable vehicle per transportation needs of market
Supervisory: No
Ready to close the deal on a career with AT&T? Apply today.