Reports to: Associate Manager, Field Experience Representative
Location: Remote (Varies based on territory)
The Role The Field Experience Representative is a proactive self-starter with a passion for connecting with local communities and increasing brand awareness. The Field Experience Representative will support the HOKA Brand by training retail staff and engaging consumers at activations, events, and expos. The Field Experience Representative will provide support throughout their territory, gain an understanding of HOKA consumer audiences, and help identify where opportunities lie to reach untapped consumers. A strong candidate for this role is organized, motivated and able to establish meaningful, lasting relationships with consumers and retailers.
Your Impact
The primary functions of this role include but are not limited to:
Interact with consumers and retail sales staff, generating excitement, teaching them about the brands, products, sales techniques, and answering questions
Develop and maintain productive, effective, and professional relationships with peers, superiors, sales representatives, and retail store sales staff
Work at consumer events to demonstrate products, build consumer awareness, and stimulate try-on and sales
Seasonally plan territory focuses and travel, and work alongside sales reps in territory and office personnel
Who You Are
An effective and efficient communicator who can work with a variety of personalities
Able to work with a variety of people and be consumer-focused
Able to travel throughout their territory and manage a fluid work environment
Able to exercise good judgment, show initiative, and be proactive
We’d love to hear from people with
A consumer-first mindset
Experience engaging with local communities
Experience working with digital and social platforms
Experience working at promotional events
Familiarity with all products offered by HOKA ONE ONE
Experience with one-on-one service, fitting, and selling of technical running footwear
Proficient in Microsoft Applications, especially Outlook
Valid Driver’s License and clean driving record, based on report from Deckers’ insurance provider
What We'll Give You –
Health and Wellness - There’s nothing basic about our comprehensive health and wellness programs and offerings. While at work and at play, we aim to support a healthy lifestyle by offering health, dental, and vision benefits.
Time away from work - Sometimes we need time away to be with family, focus on our health or just simply recharge. Our flexible plans support our employees’ needs to get out, get healthy and come back stronger than ever.
Financial planning and wellbeing - No matter what financial goals our employees have set, we want to help them get there. Our plans provide powerful ways to protect income, pay for expenses, and invest in the long-term future.
Competitive pay and bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
Growth and development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development.
Extras, discounts and perks - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of unique extras for every lifestyle.
Equal Employment Opportunity Deckers strives to continuously foster a culture that is committed to a diverse, inclusive and equitable workplace in which all applicants will receive equal consideration for employment regardless of gender, race, ethnicity, national origin, age, sexual identity or orientation, education or disability.