Solution Architect at Penn National Mutual Casualty Insurance in Harrisburg, Pennsylvania

Job Description:

The Solution Architect supports the enterprise software technology platform. Manage patches/upgrades associated with product.  Provide consulting, support, direction and assistance on solution expertise to development staff/teams. Participate in design and code reviews. Provide training, mentoring, to development staff/teams on enterprise applications. 

Coding experience is a plus but this position will be working with several COTS products and knowing the products runtime environment is essential.

Each product may have its own internal coding/scripting language.  The products may be built on different server configurations such as Apache Tomcat, and Windows.

Responsibilities also include performing software/server upgrades and building integration into and out of the products.  

Languages:  C#, VB.NET, XML, VBScript

Dev Tools:  XML Spy, SoapUI

Services:  SOAP, REST, WCF

Frameworks:  .NET Framework, .NET Core

Databases:  SQL

Servers:  Apache Tomcat, Windows Server 2016/2019

ESSENTIAL DUTIES AND RESPONSIBILITIES OF THE SOLUTION ARCHITECT

Coding/Testing:  Ensure Enterprise Architecture software system(s) technical performance.  Verify test results meet business requirements.  Enterprise Architecture software system upgrades/regression testing. Report findings and provide coding or configuration recommendation.  Coding assignments including but not limited to enterprise services, software utilities, components, project assignments, and system integration assignments.

Analysis/Design:  Analyze business requirements to design, develop, and assist in end-to-end integrated system solutions.  Provide system level analysis for Enterprise Architecture system upgrades.  Analyze impact of supporting infrastructure changes on Enterprise systems. 

Troubleshooting/Problem Resolution:  Log identified development and production issues with all enterprise software.  Assist development staff with trouble shooting\problem resolution of urgent system issues. Assist with solution modifications\recommendations required for issue resolution.

Documentation:  Create system-level documentation for enterprise software, including but not limited to system overviews, change control instructions, and disaster recovery plans.  Create upon request documentation including: technical specifications, system integration flow charts, data definitions, and code reviews.  Update status and time tracking system weekly.

Client Interaction:  Maintain knowledge of application support team’s initiatives as it pertains to Enterprise Architecture software.  Interact heavily with client support and project teams to understand needs and manage expectations.

Vendor Interaction:  Coordinate with vendor to set up applications and resolve issues associated with purchased\existing software.  Stay in contact with technical support\account manager for system upgrades, product offerings, bug tracking and user group activity.  

Leadership:  Provide consulting, support, direction and assistance on solution expertise to development staff\teams.  Participate in design and code reviews. Provide training, mentoring to development staff\teams on enterprise applications and best practices.  Coordinate and conduct effective meetings and presentations.

 

Software Management:  Support enterprise software technology platform.  Manage patches\u005cupgrades associated with assigned Enterprise Architecture products.

 

Coding is typically limited to development of common utilities that will be used by all IT staff or as a method of researching and defining best practices.

 

Provides on-call or after hours application/technical support.

Participates in self-development to maintain the technical currency necessary to perform the duties of the position as well as to discover and develop innovative state of the art technical solutions for the organization.

 

Recommend changes to departmental standards/best practices.

 

May temporarily direct efforts of Enterprise Architecture staff and provide management feedback on their performance as related to project assignments.

Occasional travel may be required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Why Penn National Insurance

·         A career with Penn National Insurance offers a total rewards package that makes us a regional employer of choice.  When you are part of the Penn National Insurance family, we want you to feel secure in:

     Your Career: We offer a comprehensive benefit and compensation package including a generous 401k match, graded profit sharing, recognition programs, and incentive compensation.  Additionally, Penn National Insurance company policy provides for remote access, flex-scheduling, and a dress-for-your-day dress code. 

    

     Your Employer: Penn National Insurance celebrated its 100th anniversary in 2019.  With the $1 billion direct written premium threshold in sight, the company is utilizing innovation solutions and analytic insights to grow its share of the small commercial and middle market business, as well as personal lines.  Our proud tradition of adhering to a relationship-driven business model, and our ability to adapt to changes over time reinforce our reliability and strength.

     

     Your Community: The Company and our employees donate more than $500,000 annually to fund enrichment programing throughout the communities we serve.  Our United Way campaign raised an additional $350,000 last year.  We are also taking real steps to decrease our environmental impact.  We have added bicycle accommodations, enhanced energy efficiency, introduced water conservation measures, and implemented cool-roof technology.

     

     Your Future: We create a rewarding career path and enable long-term retention by offering enhanced benefits around continuing education and professional development.  The average employee tenure at Penn National Insurance is 14 years!

  

QUALIFICATIONS FOR THE SOLUTION ARCHITECT

Education/Credentials:

Technical degree or associates degree in technical field required or 2 years comparable work experience required.

 

Experience:

A minimum of 8 years application development work experience required.

Property Casualty insurance industry experience preferred.

Understands systems development methodology.

Understands project management guidelines and methodology.

Understands technical environment, architectural framework, and best practices.

Proficient knowledge of enterprise software\platform, example (BizTalk, Pega, Exstream, Web, ImageRight..).

Proficient knowledge of programming languages, example (.Net, C#).

Experience with application development tools, example (MS Visual Studio, TFS…).

Word, Excel, PowerPoint, Visio.

Demonstrated customer service skills.

Demonstrated verbal and written communication skills.

Demonstrated multitasking skills.

JOB REQUIREMENTS (as required by ADA)

 

This position is primarily a sedentary position that requires occasional standing and walking throughout the office environment.

Ability to hear and communicate via the telephone and/or monitoring devices to both internal and external clients.

Ability to maintain acceptable attendance and adhere to scheduled work hours.

Ability to interpret, develop and apply concepts based on assigned initiatives.

Must have the ability to communicate effectively both orally and in written format.

Must be able to operate a computer, keyboard, applicable printers and other general office equipment.

Must have a valid driver's license and be able to operate a motor vehicle.

Must have the ability to travel to remote office locations.  

Keywords: Electronic Data Interchange System Developer (EDI System Developer), Information Technology Architect (IT Architect), Network and Infrastructure Engineer, Network Engineer, Solution Architect, System Architect, Systems Consultant, Systems Engineer

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