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Stewarding Operations Manager - New York Hilton Midtown at Hilton Global in New York, New York

Posted in General Business 30+ days ago.

Type: Full-Time

Job Description:

In the heart of Manhattan, New York Hilton Midtown is looking for a Stewarding Manager to join the team!

We are looking for a strong leader who excels in training and development of staff and has experience in high volume, big box hotels.

With over 1,900 rooms and 150,000 square feet of banquet space, this property offers advancement opportunities, terrific benefits, and a space for you in the city that never sleeps!

What will I be doing?

As a Stewarding Operations Manager, you would be responsible for overseeing the stewarding operation in the banquet department to ensure high standards of food and beverage quality, service, and insure outstanding customer service.

  • Manage and direct utility stewards and dishwashers to transport and clean cooking utensils and service ware in order to provide cooks, buspersons and food servers with appropriate equipment.
  • Cleans physical surroundings.
  • Supervises and directs staff, including temporary personnel.
  • Ensures proper set up for all banquet functions on his/her shift and that all food and equipment on menus are delivered on time to all functions.
  • Ensures compliance with health, safety, sanitation and alcohol awareness standards.
  • Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and insure outstanding customer service.
  • Interviews, trains, supervises, counsels, schedules, and evaluates staff .

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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