ESIS®, Inc., a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 60 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre and post-loss services.
This Executive Assistant role provides administrative support to President of ESIS, a Chubb Company. The ideal candidate must be able to provide personalized and confidential executive assistance with discretion and judgment, and must be able to work with little supervision displaying a high level of professionalism when dealing with key executives, clients and business partners. This individual needs to be able to manage relationships at all levels of the organization and must be flexible and collaborative.
Major Duties and Responsibilities:
Under limited supervision, performs administrative duties interacting with clients and internal colleagues.
Manages calendar; coordinates travel arrangements; prepares detailed travel itineraries, coordinates flights, accommodations, dining and ground transportation; processes expense reports and reconciles and tracks monthly credit card statements and expenditures.
Creates correspondence and communications, including memos, letters, charts, Excel spreadsheets etc.
Schedules and organizes meetings often involving numerous participants, coordinates conference calls, webcasts and other events, including technology, attendees, presenters, agenda and associated meeting materials, and distribution of materials prior to and following meetings.
Manages suspense system.
Develops and maintains organizational charts.
Assists with Social Media presence.
Performs administrative analyses which require a degree of independent decision making.
Creates effective presentations and assists in research as needed.
Responds to regularly occurring requests for information.
Maintains a proactive diary of items, including proactive support and follow up on items as needed.
Participates in and provides administrative support on special projects and events and reporting.
Provides customer service to internal and external customers and employees.
Coordinates or manages programs and projects as assigned.
Provides administrative support when needed to other members of ESIS Executive Leadership.
Advanced proficiency in MS Word, PowerPoint, Excel, Lotus Notes, intranet, internet and travel and expense systems.
Ability to learn systems necessary for reporting / tools.
Ability to work well under pressure with accuracy and perfection.
Excellent organizational and time management skills, including demonstrated ability to multi-task, independently prioritize work in a high-volume environment, meet deadlines, and exercise excellent decision making skills.
Strong written and verbal communication skills and proven ability to build relationships internally and externally.
Demonstrated ability to serve as a key administrative resource including the ability to research inquiries and provide accurate and timely responses.
Strong interpersonal skills and the ability to communicate with all levels of the organization.
Demonstrated experience in managing physical, electronic, and suspense systems.
Proficiency in coordinating multiple tasks to meet deadlines.
Proven ability to work independently and proactively address issues.
Ability to exercise discretion and handle confidential information appropriately.
7+ years administrative experience required.
Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.