Vice President, Global Technology Resourcing Strategy and Solutions at Prudential Ins Co of America in Newark, New Jersey

Job Description:

In support of Prudential’s transformation journey, Prudential’s Global Technology organization focused on optimizing its technology, operations, and cost footprint to ensure that the business is well-positioned for the future. The Workforce and Sourcing Solutions team is a key enabler of Global Technology’s integrated strategy, ensuring that the right resource, location, and sourcing solutions are deployed to create measurable results and exceptional business impact

A member of the Workforce and Sourcing Solution’s leadership team, the VP, Workforce Strategy & Solutions will be responsible for the development of strategies and processes to operationalize key pillars of Global Technology’s integrated strategy, one of Prudential’s nine strategic priorities. Specifically, as part of the centralization of Prudential’s technology organization globally, the leader will manage and integrate critical workstreams focused on workforce and location management to ensure that there is a consistent pool of technology talent delivered on a cost-effective basis from the right source and best locations. The focus of this role is to optimally manage the resource ecosystem for employees, GIGs and third parties and will partner closely with the Global Technology HR team where strategy and execution intersect for the employee workforce segment.

More specifically, this role will be responsible for the following:   

• Develop and implement workforce and location strategies, tools and processes to optimize workforce planning and forecasting in partnership with GT and Human Resources


• Develop work and workforce strategies in concert with Global Technology objectives


• Define the blueprint that optimizes the resource deployment for the portfolio of work, functions and applications and the interrelationships between sources, whether employee, third party and gig


• Partner closely with multiple cross-functional teams to understand capacity, headcount, build optimal long-term staffing plan, operations performance, volumes, arrival patterns, and drivers into the long-term forecast


• Manage and track labor demand and capacity across Global Technology in partnership with key leaders across the Global Technology COO team


• Manage both internal and external resource demand concurrently to provide the right talent at the right price point


• Develop cost/benefit proposals for recommendations for sources/locations of non-employee talent

• Maintain global resource/role inventory in order to assign and allocate resources

• Continually assess IT delivery location portfolio for access to required talent, skills and time zone requirements, and cost, developing recommendations to redefine or adjust as appropriate (both employee and 3rd Party)


• Continually monitor the efficacy of delivery locations in terms of access to future-ready skills, operational efficiencies and business continuity risk

• Monitor resource utilization and contention; develop and maintain resource reporting and dashboards, monitor  


• Working with the Risk team, assess risks associated with delivery locations and identify business continuity options

Required experience

• Bachelor's Degree required


• At least 10 years progressively responsible experience developing optimum resourcing, sourcing and location strategies for a global enterprise, preferably in technology organizations undergoing profound transformation


• Track record developing location strategies that deliver continuous access to talent on a cost-effective basis


• Deep experience working with outsource models


• Command of evolving resourcing models such as interim, gig workers and crowdsourcing

Knowledge/skills/capabilities

• Ability to deal effectively with ambiguity


• Executive presence and ability to navigate complex matrixed organizations


• Data driven approach to storytelling and problem solving


• Ability to create a viable resource operating model by assessing departmental needs and incorporating the tools and techniques of other enabling functions such as talent and HR


• Translating and pro-actively anticipating CIO strategies into resourcing needs and requirements


• Ability to understand other department strategies to gain clarity on future demand, and integrate with enabling department’s tools and


• Exceptional collaboration and influencing skills


• Financial acumen


• Self-motivated


• High energy with a can-do attitude


• Player-coach approach to delivering on key goals


• Strong stakeholder management and business partnering skills


• Ability to see the big picture, both at the group and enterprise level


• Strong team leader

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

PEOPLE WITH DISABILITIES:
If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation.  If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.