Front Desk Medical Receptionist at Mountain River Physical Therapy in st clairsville, Ohio

Job Description:

If you have a GREAT personality and believe having fun at work can exist, can win over patients with Amazing customer service, are self-motivated, independent, and enthusiastic, and are interested in being a part of a dedicated team in a great working environment, then we'd love to meet you!

Mountain River Physical Therapy is looking for a Full-Time Front Desk Medical Receptionist in St. Clairsville, OH. This individual must be motivated and a team-oriented individual who thrives in a fast-paced environment and enjoys working directly with people. Our practice is passionate about patient care, and we are looking for someone who is detailed, organized & reliable with previous front office experience.  

A summary of job responsibilities includes:

• Front desk scheduling


• Greeting patients, and checking them in and out for appointments


• Answering phones and email inquiries


• Collecting co-pays and other fees required prior to office visits


• Obtaining pre-authorizations for patient visits


• Insurance re-verifications


• Data entry, running reports, auditing and filing


• Maintaining the front desk and reception areas


• Patient and physician interaction on the phone, and in-person.


• Managing, updating, and charting patient records in an Electronic Medical Records (EMR) system


• Additional duties as assigned

Previous medical/dental front office, administrative, customer service, or front office experience is a definite must. History of working with insurance benefits, pre-authorization, and approval is preferred. If this sounds exciting to you, and you have previous front office experience, we would love to meet you!

Requirements:

• Working knowledge of insurance benefits, deductibles, co-payments related to the delivery of medical care


• Previous administrative or other professional office experience in a medical setting preferred


• Knowledge of Microsoft Office and general office equipment


• Good writing and communication skills


• Ability to work under pressure and remain friendly and professional.


• Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.


• Friendly personality with the desire to work with the public.


• Ability to prioritize and follow up on completion of tasks.


• Ability to relate to the public regardless of ethnic, religious, and socioeconomic status.

Benefits:

We offer outstanding benefits including a 401k with a 4% match, outstanding health/dental/vision coverage, company paid life insurance, a generous PTO plan with unique maternity benefits and much more! We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

Office