Field Service Engineer at Garmin AT in Salem, Oregon

Job Description:

GPS Manufacturer/Distributor

We are seeking a full-time Field Service Engineer 1 for our Pacific Northwest Salem, Oregon location. In this role, you will be highly knowledgeable in the specifications, capabilites, and operations of Garmin Avionics products, and provide technical support on Garmin products to customers and distributors. 

Essential Functions

• Become highly knowledgeable in the specifications, capabilities, and operation of Garmin Avionic products.


• Answer customer and installer technical inquiries regarding Garmin Avionic products via telephone, letters, fax, and e-mail


• Arrange for repair of customer equipment to be returned to the factory


• Arrange for exchange of out of box failures of Garmin equipment


• Act as liaison between customer and associates of other departments within Garmin Monitor, document, and report failure trends in Garmin equipment


• Review special circumstances and authorize warranty service when deemed appropriate


• Review owner manuals, installation manuals, and maintenance manuals for completeness, technical accuracy, and areas likely to be misinterpreted

Basic Qualifications

• Associate degree or equivalent Military/Trade school training or a minimum of 4 years of experience performing a role substantially similar to the essential functions of this job description


• Must possess a minimum of 4 years of experience in Avionics installation and troubleshooting


• Must demonstrate a superior customer-oriented attitude


• Must demonstrate broad knowledge of aircraft systems and Avionics Sub-systems


• Must possess the ability to component level troubleshoot and repair various Avionics systems

Desired Qualifications

• Previous Avionics experience in an Aircraft Maintenance Facility and/or an Aircraft Manufacturing environment.


• Pilot’s License


• Experience troubleshooting and installing Garmin avionics systems

Garmin International is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran’s status, age or disability.