Innkeeper / Front Desk Attendant at MobilizeJobs in Hartford, Connecticut

Job Description:

Come on the work travel adventure of a lifetime!

We are hiring dynamic hospitality professionals to lead our boutique team this summer.

The Innkeeper will be the face of resort/inn and will set the tone of the guest's experience. It is important that you maintain an upbeat and positive attitude throughout your shift- even through difficult situations.

The ideal candidate will have experience working in a customer facing environment (ideally a hotel, bank or restaurant). We are willing to train for the right fit!

Responsibilities and Duties:

• Register guests and show them to their rooms


• Accommodate special requests whenever possible.


• Assist in preregistration and blocking of rooms for reservations.


• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.


• Perform end of day accounting tasks


• Coordinate room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.


• Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.


• Assist with guest breakfast


• Process guest check-outs.


• Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,


• Follows procedures for issuing and closing safe deposit boxes used by guests.


• Uses proper telephone etiquette.


• Reports any unusual occurrences or requests to the manager or assistant manager.


• Knows all safety and emergency procedures, is aware of accident prevention policies.


• Additional duties as required

• Full-time, paid work with the possibility of overtime


• There are no fees for job seekers.


• This position will last for 6 months.


• you want to stay on after your deployment, that option exists!

STAFF ACCOMMODATIONS

• Over the course of your placement, staff accommodations will be arranged for you!

ELIGIBILITY:

• 1 year customer service experience.


• Must be 21 and be legally able to work in the United States


• Provide a clear police record.


• A sense of adventure!