Clerk, Quality Control - Hagerstown, MD at Herbalife in Hagerstown, Maryland

Job Description:

POSITION SUMMARY STATEMENT:

Coordinate the correction of errors and document findings based on established in-house procedures. Review outgoing Distributor shipments ensuring that a high level of picking accuracy is maintained.

DETAILED RESPONSIBILITIES/DUTIES: 

• Ensure all systems in Quality Control area are initialized and fully functional at the start of the shift.


• Perform daily quality checks on Distributor shipments diverted to the Quality Control Area by the Picking system and Weigh Scale Verification system.


• Perform quality checks on randomly selected cartons/boxes as necessary.


• Report any errors and/or findings of quality checked box/tote to proper personnel to ensure that the established packing guidelines are being followed.


• Ensure that the Supervisor is notified and receives a copy of all replenishment, Vendor, and Returns errors.


• Perform computer functions using the QC terminal as necessary.


• Responsible for confirming the quality check of examined box/tote


• Routine identify weight discrepancies to minimize unnecessary diverts the Quality Control Area.


• Responsible in assisting in maintaining all department hardware in good working condition and appearance.


• Maintain a clean, organized and safe work area.


• Maintain a productivity rate based on the standards established by DC management.


• Responsible for maintaining timekeeping policy, for example: bring employee badge daily to clock in/out, notify supervisor immediately of any badge issues.


• Perform other duties as assigned.

REQUIRED QUALIFICATIONS:

Skills:

• English, verbal and written communication skills


• Good mathematical skills.


• Flexibility to changing priorities.


• Resolve minor problems and carry out responsibilities under general supervision.


• Organizational and problem-solving skills.


• Interact effectively at all levels.

Experience:

• 1 – 3 years in general warehouse environment.


• Familiar with PC based software.


• Customer Service experience.

Education:

• High school education.

PREFERRED QUALIFICATIONS:

• Knowledge in basic Microsoft Office, i.e. Word, Excel.


• Prior Quality Control or PTL systems experience.


• General Inventory processes.


• Minimum 2 years Customer Service experience