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IT BUSINESS SYSTEMS ANALYST III - RUHS at County of Riverside in Moreno Valley, California

Posted in General Business 30+ days ago.

Type: Full-Time





Job Description:

ABOUT THE POSITION

The County of Riverside's Riverside University Health System (RUHS) has an opportunity for an IT Business Systems Analyst III position. The selected candidate will join the Medical Center's Information Services team in Moreno Valley.

This position will manage, coordinate, and administer large complex information technology systems for RUHS. The incumbent will manage and administer projects with complex plans and comprehensive reports, perform difficult technical research, analyze situations accurately, and adopt effective courses of action. Additionally, the selected candidate will gather and analyze data, draw valid conclusions, make appropriate recommendations, resolve technical problems, innovate more efficient use of IT resources, and establish and maintain effective working relationships with a variety of stakeholders.

Applicants must possess recent Business Systems Analyst lead experience, preferably in a medical setting.

This position requires in-person, on-site work at the Moreno Valley office. This recruitment is open to current County of Riverside employees only.

MEET THE TEAM
Riverside University Health System (RUHS) includes the 439-bed Medical Center in Moreno Valley, 10 Federally Qualified Health Centers and several primary and specialty clinics throughout Riverside County, and the departments of Behavioral and Public Health. RUHS has been the foundation of healthcare, community wellness and medical education in Riverside County for more than 100 years and employs about 6,000 team members.
We are committed to delivering exceptional care through an integrated network of skilled and compassionate health care professionals who inspire hope, healing and wellness. RUHS is a teaching organization where generations of doctors, nurses, pharmacists, and public, behavioral and allied health professionals have been trained. We provide sensitive and culturally appropriate support for families and individuals facing behavioral health challenges and substance abuse issues, as well as trusted programs aimed at improving the lives and advancing the health of our communities. At Riverside University Health System, our legacy of excellence is just the beginning of healthy future.

EXAMPLES OF ESSENTIAL DUTIES
• Customer Engagement - an effect, a reaction, a connection, a response and/or an experience of customers with one another, with a company or a brand. The initiative for engagement can be either consumer- or company-led and the medium of engagement can be on or offline.

• Portfolio Management - includes prioritizing projects, allocating resources to projects, and, on a regular basis, identifying which projects to initiate, reprioritize, or terminate.

• Project Management - Project management is the discipline of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria.

• Escalation Management:
- Ensure that unresolved problems don't linger and issues are promptly addressed,
- Bring order, structure, and focused management attention to the customer's problems in order to gain complete consumer satisfaction.

• Microsoft SharePoint Administration.

• Microsoft TEAMS Administration

• Conduct systems analysis and design of business processes involving evaluation of current and proposed information and business process flow, available and emerging technology hardware and software, and cost/benefits.

• Lead multiple complex healthcare IT projects.

• Responsible for all aspects of the project lifecycle to include planning, scope definition, design, execution and delivery.

• Analyze projects; document new organizational processes; generate reports for management on new technology.

• Develop and document user requirements from end-user input for new and existing systems, business processes, and applications.

• Select and recommend software or hardware based on systems analysis, evaluation of product, and vendors.

• Create requests for proposal (RFPs) or requirement specifications and evaluate proposal submissions.

• Implement new and modified processes and systems by performing design, application development, installation and testing.

• Modify software; customize business applications and interfaces.

• Coordinate and communicate with end users, management, staff, and vendors on project issues and status.

• Develop project work plans and schedules and monitor project resources including staff time, vendor work, and finances.

• Prepare project documents, requirements, reports, feasibility studies, cost/benefit analysis, and quality assurance and control standards.

• Maintain, support, and administer software applications.

• Provide customer support, training, and problem analysis for software applications.

MINIMUM QUALIFICATIONS

Education:Completion of 30 semester or 45 quarter units from an accredited college or university, preferably with coursework in computer science, computer information systems, data processing, information management, or a related field to the assignment. (Additional qualifying IT job-related experience may substitute for the required education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience).

Experience:Four years of recent journey level Business Systems Analyst experience in IT business systems which included leading complex healthcare IT projects; managing stakeholder engagement; facilitating communication between IT and clinical teams; and collaborating with other project managers to deliver projects successfully , one year of which included either lead person duties. One year as an IT Business Systems Analyst II will satisfy the one year of lead or technically advanced experience requirement).

Preferred IT-Related Skills:
Competitive candidates must have experience with healthcare applications and/or managing projects in inpatient and outpatient settings, specifically with Electronic Medical Record (EMR) systems. A Project Management Professional (PMP) certification is desired but not required. Internal consulting with clients at various levels of the organization; writing process descriptions/workflows

Additional Experience and Skills:Systems analysis theory, processes and techniques; project spec development; application design; writing and modifying technical and user documentation; data modeling techniques; principles and techniques applied to IT devices, applications and systems; principles of organization and administration; experience preparing flow process diagrams and other design graphics; application of industry or County standards and conventions for systems analysis and quality assurance; installation, testing and migration process and techniques; quality and version control processes; use of packaged or off-the-shelf and third party application software including office automation tools.

Ability to:Gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; perform systems analysis work and problem solving; interpret and follow written and oral instructions; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees, and the public; communicate effectively with people at all organizational levels.

Other Requirements

Possession of a valid Class "C" Driver's License is required.

SUPPLEMENTAL INFORMATION
What's Next?
This recruitment is open to County of Riverside employees only. Applicants who are current employees of the Riverside University Health System (RUHS) may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies for this position throughout the County.

Based on the number of applications received, this posting may be extended or close at any time without notice.

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).



  • Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.


  • Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.


  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.


A new member is defined as any of the following:
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  • A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  • A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

  • CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

    Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

    Note:

    This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
    Option 2.

    If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
    DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

    VACATION ACCRUAL (Bi-Weekly Accrual):

    0< 3 year = 80 Hours (10 Days)

    4< 9 years = 120 Hours (15 Days)

    10 or more years = 160 Hours (20 Days)

    Maximum Vacation leave accumulation is 480 hours.

    SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

    HOLIDAYS: Normally 12 paid holidays per year.

    BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

    BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

    DISABILITY: Short-term Disability benefit pays up to a maximum of $461.54 weekly, payable up to a maximum of 52 weeks.

    POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

    OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.





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