Job Description:
At Ascensus, technology is more than just a solution. It powers the business that helps millions of people save for what matters-retirement, education, and healthcare. Our technology experts tackle exciting challenges in collaborative teams, but work in an environment where individual and career development is always valued. Technology associates leverage their talents and passion, building new and innovative platforms, creating programs founded in automation in agile frameworks, and driving existing and new markets-all of which supports the rapid growth of a dynamic industry leader.
Section 1 - Position Summary:
Partner with the Product Owner by effectively collaborating with internal and external customers to elicit business requirements, drive feature definition, and user story creation. The Sr. Business Analyst is a key member of the cross-functional scrum team and will help to drive strategic product development and deliver business value through technology while promoting agile/scrum best practices within their team.
Section -2 Job Functions, Essential Duties and Responsibilities:
- Partners with the Product Owner to shape strategic initiatives, define the product roadmap, and prioritize features in alignment with business objectives.
- Drives requirements gathering with business partners and stakeholders, conducting interviews and research, and bringing technical product knowledge to strategic business conversations.
- Produces project documentation including process flows, wireframes, and other artifacts.
- Translates complex business needs into clear, detailed requirements/user stories with actionable acceptance criteria.
- Researches and evaluates viable solutions to stated business problems.
- Partners with Product Owner to define goals for product development and establish metrics used to measure success.
- Maintains an organized product backlog of prioritized user stories, capturing evolving requirements and adjusting priorities as required.
- Provides support to the Product Owner, taking on tasks as requested, and helping to identify and resolve project impacts and dependencies.
- Participates in UX design sessions, discussions, and usability testing as required.
- Partners with Product Owner to lead backlog refinement sessions.
- Actively participates in all scrum ceremonies including stand-ups, sprint reviews/demos, release and sprint planning, and team retrospectives.
- Provides QA and UAT testing support as required.
- Works with Product Owner and team to plan and execute release-on-demand project implementations.
- Partners with organizational readiness on implementation strategy, rollout, adoption, and user support.
- Defines goals for professional development and works to continually enhance domain knowledge of systems, products, and industry.
- Partners with team members to expand knowledge of agile/scrum, apply best practices, and drive continuous improvement.
- Participates in training opportunities and in monthly BA Community of Practice (CoP).
- Approaches challenges with a growth mindset, helping to drive solutions, and achieve business results.
- Completes accurate and timely updates as required to time and project tracking systems.
- Assists with other tasks and project deliverables as assigned.
- Demonstrates I-Client philosophy and the Core Values of People Matter, Quality First and Integrity Always.
- Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Supervision:
- N/A
Section 3: Experience, Skills, Knowledge Requirements
- A Minimum of 5-7 years of experience as a Business Analyst or similar role with demonstrated success in role.
- A Minimum 5 years of retirement industry or financial services experience.
- Bachelor's degree or equivalent work experience.
- Proven ability to optimally balance multiple tasks and priorities in a fast-paced environment.
- Proactive and self-motivated with a strong desire to learn and grow.
- Experience with and interest in agile and scrum.
- Excellent analytical skills.
- Excellent verbal and written communication skills.
- Experience using common PC applications including SQL and MS Office.
- Experience using common business applications and analytical tools.
- Experience defining user stories and acceptance criteria.
- Ability to anticipate project issues and act proactively.
- Ability to work collaboratively as part of a scrum team.
At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for retirement, education, and healthcare through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity-housed within our Core Values: People Matter. Quality First. Integrity Always.
As a leading independent recordkeeping services partner, retirement plan third-party administrator, and government savings facilitator, we aim to hire associates who find pride in going to work every day knowing that they help more than 12 million people save for what matters.
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").