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What you will do
The Enterprise SAP COE Senior Solution Architect– OTC will report to Lead Solution Architect– OTC. The successful candidate will be part of Solution Design, Implementation and Governance of Enterprise SAP template for the Order to Cash process area. The Enterprise SAP COE Senior Solution Architect- OTC will work with business counterparts in delivering solutions based on best practices, business processes & SAP expertise. The SAP landscape under the scope of this position would be multiple SAP instances in JCI globally and primarily the S/4HANA instance. With Solution Delivery responsibility, the Enterprise SAP COE Senior Solution Architect- OTC will play a role of SAP Expert and be responsible for the design, implementation and governance of the SAP landscape and strategic initiatives in OTC areas.
How you will do it
Design, implementation and maintenance of JCI Enterprise SAP Order to Cash template in SAP S/4HANA for deployments across the globe, according to business requirements and best practices.
Provides consultation to application owners, business partners and peer groups regarding long and short-range architecture solutions to meet business imperatives.
Develops solutions and business case alternatives. Actively participates in complex design and technical discussions, and decision making processes.
Collaborate and engage with counterparts across COE pillars such as Tech Services, IT Operations, QA and Business Analytics to consistently deliver SAP application projects with a high level of quality and functionality that meets the business user’s requirements.
Provide expertise in SAP areas of Sales Distribution, Logistics Execution, Customer Service, Warranty Management and integration with other third-party tools deployed in Johnson Controls to support the OTC business processes.
Work with the Enterprise ERP Application Architect team & support functionality assessments for solutions in scope of the overall SAP ERP platform.
What we look for
Bachelor’s Degree in Computer Science, Engineering, Business or related discipline. Master’s degree in related discipline preferred.
8+ years of SAP implementation experience across multiple lifecycles of SAP ECC implementation, support for core OTC process and SAP Customer Service processes such as:
SAP S/4HANA Best Practices- Sales/ Services
Customer master and BP/Customer Hierarchies, Material master, Customer material Info records, Inclusions and Exclusions, Equipment master
Pre Sales process(Inquiry, Quotation)
Sales processes (Sale from stock, Make to Order and Engineer to Order, Purchase to order etc...).
Handling Customer Disputes (Returns, Credits and debits)
Integration with PP, PM, QM, MM, WM, FI, VC, PS and other SAP/Non-SAP technologies in this space.
Reporting/Analytics know how
ABAP technical analysis and debugging is preferred.
Experience in strategic business initiatives in the SAP domain in
Engaging business customers
Managing customer expectations
Driving Cost benefit analysis based on estimation models
Developing Solution Deployment Roadmap
Experience in business process re-engineering or process improvement, involving broad-based information systems, utilizing tools and techniques to effect business change.
Ability to develop clear and detailed business requirements and design specifications that can be understood by other delivery team & business partners
Ability to translate business requirements into design options that are cost effective, efficient, re-usable that comply with defined architectural principles and standards and that enhance the business process.
Must possess a high degree of professional confidence and credibility, with the presence and communication skills to represent IT related concepts effectively with all levels of the business.
Excellent analytical and problem solving, communication and presentation skills
1+ years /or 1 project in SAP S/4 HANA implementation experience across lifecycle of SAP implementation in OTC is preferred.
S/4HANA Sales/ Sales Upskilling Certification is preferred.
Experience with SAFe Agile DevOps delivery framework will be preferred.
What else you’ll get
Supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.