Credit Collections Analyst - Part Time at Forward Air in Greeneville, Tennessee

Posted in General Business 5 days ago.

Type: Part-Time

Job Description:

Job Description

Position: Credit Collections Analyst

Job Description:

The Credit Collections Analyst ensures invoices are paid in a timely manner, coordinates the collection of past due payments, and determines high risk customers by analyzing their credit limit to open account balance.

Core Duties & Responsibilities:

  • Coordinate collections calls for accounts that are past due
  • Analyze risk comparing credit limit to open balance
  • Minimize exposure for high risk customers
  • Identify disputes on accounts and turn over to resolvers
  • Send out welcome information for new accounts
  • Fill out credit inquiries for customers
  • Inactivate dormant accounts
  • Prepare accounts for litigation
  • Prepare aging's and reprint invoices
  • Contact customers for remittance information for cash application purposes
  • Other duties as assigned


  • Prior collections and risk assessment experience
  • Demonstrated ability to carry out assignments to their completion
  • Provide excellent customer service and professional etiquette
  • Ability to establish and maintain effective working relationships with employees and managers
  • Desire for a long-term career with an industry leading company
  • Ability to present and maintain a positive corporate image in a fast paced environment
  • Proactively establish and maintain effective working team relationships with all support departments
  • Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc.
  • Desire to acquire working knowledge of company practices, methods and resources made available
  • Ability to acquire working knowledge of trucking industry


  • Ideal candidate will possess a "can do" attitude with a "will do" work ethic
  • Must have the ability to work in a fast paced environment
  • Strong verbal and written communication skills
  • Experience with AS400 operating systems is a plus
  • Transportation industry knowledge and experience is a plus

Forward Air is an Equal Opportunity employer.

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