Posted in General Business 30+ days ago.
Type: Full-Time
Job Description
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Summary:
The Default Quality Coordinator collaborates with all departments within the enterprise to research and respond to audits, compensatory fee and repurchase requests, and provides hands-on support for the print production and reconciliation processes. This individual will work with frontline associates up to executive leadership to assist in training and propose and develop remediation activities, when necessary, to help improve the overall quality of the output of the enterprise. Additionally, the Default Quality Coordinator will collaborate with Compliance and the Print Production team to produce and review statements, notices, and other written correspondence.
Responsibilities:
Qualifications/Skills:
Educational Requirements:
Company Perks :
* 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
* 8 Paid Holidays
* Employee Engagement Activities
Company Benefits :
* Medical (including Health Savings Account & Flexible Savings Account)
* Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
* Tuition-Assistance Programs
* Performance-based Incentives
* Pet Insurance
* Advancement Opportunities
Newrez NOW:
* Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
* 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
* Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
* Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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