Hospitality Attendant PM at Del Monte Hotel Management LLC in Cleveland, Ohio

Posted in Hospitality - Hotel 1 day ago.

Type: Full-Time

Job Description:

Are you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team!

We are currently seeking experienced and driven candidates just like you to serve as a PM Hospitality Attendant for our Residence Inn University Circle/Medical Center located adjacent to the Cleveland Clinic and Case Western Reserve Health Education Campus.

You will play a key role to ensure a great guest and colleague experience.  We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Contact us today – we’re waiting to hear from you!

Job Responsibilities

As a PM Hospitality Attendant, you will be responsible for the set-up, breakdown, clean-up and service of the buffets.

Your specific duties in this role will include:

• Assist in the set-up and closing using the provided checklists.

• Perform opening and closing sidework per checklists including bussing responsibilities.

• Greet customers, answer questions, and make suggestions regarding drinks and menu items.

• Take food and drink orders from customers.  Properly record all sales transactions and secure accurate payment.

• Prepare ingredients for cooking, including portioning, chopping and storing food

• Prepare and cook food according to recipes, quality standards, presentation standards and food preparation checklist.

• Prepare cocktails in accordance with standard beverage recipes

• Wash and disinfect kitchen area, tables, tools, knives, equipment, glassware, dishes and serving utensils.

• Familiarize and be knowledgeable of current food and beverage offerings, including wine lists and cocktail menu.

• Provide current information pertaining to hours and available services of the hotel and surrounding areas.

• Ensure that coffee makers, bread drawers, toasters, and/or steam tables are turned on/off at the appropriate times

• Ensure compliance with food safety and handling policies and procedures, i.e. cooking temperature, product rotation, dating, labeling, and cleaning.

• Complete daily inventory prep sheet.

• Assist in maintaining the cleanliness of the Food & Beverage department and surrounding areas.

• Stock and replenish inventory displays for guest purchase.

• Assist in the set-up and servicing of the meeting room as needed.

• Assist in checking all fixtures, equipment and conditions (lights, heating/cooling, furniture, wallpaper, etc.) for proper operation, settings and maintenance.  Report deficiencies.

Job Requirements

We are looking for a self-motivated PM Hospitality Attendant with a strong work ethic and a drive to exceed expectations. It is also important that you have excellent communication skills as well as the ability to establish rapport with guests and colleagues.

Specific qualifications for the role include:

• 3 to 6 months related experience in a food service role

• High school diploma or general education degree (GED); or equivalent combination of education and experience.

• Solid time-management and prioritization skills

• Exceptional customer service skills


As a PM Hospitality Attendant with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. It’s the kind of company where many of our associates come for a job, but stay for a career—the kind of place where your strengths will be appreciated, and where each of us can truly be ourselves.

Your hard work and professional dedication will be rewarded with excellent compensation packages, which may vary somewhat depending on location.

• Competitive pay

• Comprehensive benefit packages for full-time positions

• Hotel room discounts at our locations around the globe

• Discounts on food and beverages

• Professional development and advancement opportunities

See job description

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