The Benefits Specialist is responsible for providing guidance and support to employees and managers regarding benefit administration practices, employee Health and Welfare Programs, and employee Retirement Plans. He/she acts as a liaison, providing support to all employees while resolving benefits and data issues through our field Human Resources team, third party administrators, and third party vendors.
Generous PTO package
401(k) and company matching program up to 4%!
Health, Dental, Vision Insurance
Company paid life insurance
Access to the Confluent Health Employee Foundation for unexpected events.
Administer assigned benefit programs including the day to day activities, audits, testing, and coordinating the interaction between field HR, employee(s), and payroll.
Process Leaves of Absence according to Confluent Health’s operating procedure.
Compile and maintain supporting documentation related to job functions via paper or electronically as outlined in procedure documentation.
Assist payroll with the administration of the Confluent Health Short Term Disability program.
Research and resolve complex requests from employees and managers regarding benefits and retirement plans. Ensure responses are in compliance with applicable government regulations.
Comply with department performance standards regarding level of customer service.
Maintain a “specialist” level understanding of Confluent Health’s benefit plans, trends, program offerings, and regulatory benefit requirements.
Assist in the new hire benefits orientation as well as other Benefits training required.
Maintain assigned databases and benefit records.
Prepare regular benefit reports extracting data from the database.
Bachelor’s degree preferred.
Four (4) or more years of Benefits or Human Resources experience required.
Intermediate proficiency/advanced skills in utilizing MS Office applications, in particular Excel.
Able to perform a variety of tasks and change focus quickly as demands change.
Ensure a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
Ability to learn and use software programs. Ultimate Kronos Group (formally Ultimate Software) experience preferred.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Conform to and communicate established policies and procedures.
Able to effectively interact with people at all levels of the organization.
Able to break down a problem, situation or process into its component parts, understand the nature of those parts and relationship to one another.