Benefits Specialist at Confluent Health in Louisville, Kentucky

Posted in Management 6 days ago.

Type: Full-Time

Job Description:

The Benefits Specialist is responsible for providing guidance and support to employees and managers regarding benefit administration practices, employee Health and Welfare Programs, and employee Retirement Plans. He/she acts as a liaison, providing support to all employees while resolving benefits and data issues through our field Human Resources team, third party administrators, and third party vendors.


  • Competitive compensation.

  • Generous PTO package

  • 401(k) and company matching program up to 4%!

  • Health, Dental, Vision Insurance

  • Company paid life insurance

  • Access to the Confluent Health Employee Foundation for unexpected events. 

Essential Functions:

  • Administer assigned benefit programs including the day to day activities, audits, testing, and coordinating the interaction between field HR, employee(s), and payroll.

  • Process Leaves of Absence according to Confluent Health’s operating procedure.

  • Compile and maintain supporting documentation related to job functions via paper or electronically as outlined in procedure documentation.

  • Assist payroll with the administration of the Confluent Health Short Term Disability program.

  • Research and resolve complex requests from employees and managers regarding benefits and retirement plans. Ensure responses are in compliance with applicable government regulations.

  • Comply with department performance standards regarding level of customer service.

  • Maintain a “specialist” level understanding of Confluent Health’s benefit plans, trends, program offerings, and regulatory benefit requirements.

  • Assist in the new hire benefits orientation as well as other Benefits training required.

  • Maintain assigned databases and benefit records.

  • Prepare regular benefit reports extracting data from the database.


  • Bachelor’s degree preferred.

  • Four (4) or more years of Benefits or Human Resources experience required.

  • Intermediate proficiency/advanced skills in utilizing MS Office applications, in particular Excel.

  • Able to perform a variety of tasks and change focus quickly as demands change.

  • Ensure a positive attitude and team orientation is exhibited in verbal and non-verbal communication.

  • Ability to learn and use software programs. Ultimate Kronos Group (formally Ultimate Software) experience preferred.

  • Able to relate to routine operations in a manner that is consistent with existing solutions to problems.

  • Conform to and communicate established policies and procedures.

  • Able to effectively interact with people at all levels of the organization.

  • Able to break down a problem, situation or process into its component parts, understand the nature of those parts and relationship to one another.

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