Registration Coordinator - FT/Days at Long Beach Memorial Medical Group in LONG BEACH, California

Job Description:

Position Description:

The Registration Coordinator I position represents the beginning of the revenue cycle for the medical center in aspects of demographic and financial data gathering/ processing that will result in appropriate exam/procedure(s) and reimbursement of hospital services. This position is also responsible for initial patient intake, including scheduling, order entry, and OP appointments. Also responsible for reviewing previous visit reports to ensure appropriate appointment scheduling. Eligibility review and obtaining authorizations from referring physicians and/or requesting authorization for insurance payers. Conducts interviews with patients representing the medical center's admission and financial policies that adhere to JCAHO standards. Under minimum supervision, performs specialized clerical duties which require frequent independent judgment and thorough understanding of applicable procedures. Duties include receiving and/or conveying information, sorting and matching documents and filing records. Customer service, listening skills and the ability to work in a multi-cultural / multi-ethnic environment are critical. Adherence to high quality standards and use of lean principles to continuously improve performance.

Supporting Breast CenterMinimum Requirements:

1 year of experience in hospital or outpatient/large medical group practice admitting setting or equivalent fast-paced customer service experience required. Experience and understanding of the hospital, outpatient, medical environment and government agencies preferred. Knowledge of medical and insurance terminology preferred. Electronic medical records experience a plus. 40 WPM typing/keyboard skills preferred. Bilingual Preferred.

Associates degree preferred or any combination of education and experience, which would provide an equivalent background. Business-related courses and experience is a plus.