RIA Operations Specialist at Guardian in Bethlehem, Pennsylvania

Job Description:

Position Summary

The RIA Operations Specialist will Serve as the expert on all aspects of our managed account model management and trading platform, as well as all associated custody, clearance, and order execution processing. Managed account implementation strategies include Strategists and Rep as PM. The RIA Operations Specialist will intimately understand how our Portfolio Administration Technologies, Orion and our new digital partner, are used to facilitate a strategy, from proposal through to account investing. They will be expected to fully understand our policies and procedures around all aspects of advisory operations and be able to effectively communicate those to our IARs. The candidate will also work on various reports on a periodic basis which may include communication with different areas within the company. Contribute to operation's holistic approach to driving growth efficiency across the customer lifecycle.

Principal Accountabilities:

• Manage the operations of Guardian's separate RIA, Park Avenue Investment Advisors (PAA)


• Ability to work within a multi-custodial platform


• Run monthly and quarterly billing and QPR process


• Create and maintain written procedures


• Review retirement plan account opening documents for good order o Conduct CIP review


• Conduct testing of new features on the Orion platform


• Intimately understand the full managed account lifecycle and how we use the Orion and our Digital technology provider and be able to effectively communicate to the field and internal partners how to accomplish these activities.


• Proactively and reactively support inquiries from the field on these processes.


• Interact with various departments including compliance, licensing, operations, training, service, and marketing to keep our training and communication materials up to date


• Understand and be able to guide the field and internal partners through how activities on the Orion and digital platforms interplay with and require actions within the custodial systems to execute the clients' requests.


• Excellent communication skills to effectively articulate managed account features and processing requirements The above description includes most significant duties performed. However, other occasional work assignments not mentioned are assumed to be included. Management reserves the right to assign and/or reassign duties and responsibilities at any time. You are A consummate professional with excellent verbal and written communication skills. You are self-motivated and goal orientated, and you thrive in a fast-paced environment where best in class customer service is your standard. You are patient, empathetic, detail orientated, and work well independently in a team setting.

You have

• 3 or more years of extensive industry experience


• College degree or equivalent work experience. Securities license preferred (Series 7 or 6)


• Knowledge of retail client onboarding/new account process, non-purpose lending and advisory products


• Experience in the managed account space, specifically with Envestnet or Orion systems


• Experience with Pershing, Fidelity and Schwab custodial systems


• An aptitude for multi-tasking, collaboration with others, and excellent time management/organizational skills


• A high degree of self-confidence, work independently and have rapid decision-making ability. Must demonstrate strong and analytical and organizational skills.


• Ownership and follow through when reviewing workflows, exceptions and anomalies and offer practical solutions. Proficiency in Outlook, Microsoft Word and creating Excel spreadsheets and PowerPoint presentations is preferred.

Location

• Bethlehem, PA or Holmdel, NJ with work from home flexibility

Our promise

• Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards

We offer

• Meaningful and challenging work opportunities to accelerate innovation in a secure and compliant way.


• Competitive compensation package.


• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period.


• Life and disability insurance.


• A great 401(k) with company match.


• Tuition assistance, paid parental leave and backup family care.


• Dynamic, modern work environments that promote collaboration and creativity to develop and empower talent.


• Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best.


• Employee Resource Groups that advocate for inclusion and diversity in all that we do.


• Social responsibility in all aspects of our work. We volunteer within our local communities, create educational alliances with colleges, drive a variety of initiatives in sustainability.

Guardian has been helping people protect their futures and secure their lives for more than 160 years. Every day, we serve approximately 29 million people through a range of insurance and financial products. As one of the largest mutual insurance companies, we know what matters most: putting the needs of our customers first. Because everyone deserves a Guardian. Learn more about Guardian at guardianlife.com

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

© Copyright 2019 The Guardian Life Insurance Company of America, New York, NY.

Apply Now