Manager, Housing Program Resident Site at Goodwill Industries of Kentucky, Inc. in Louisville, Kentucky

Job Description:

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented Housing Program Resident Site Manager to join our team! The Housing Program Resident Site Manager is responsible for overseeing the administrative functions and program participants residing in Goodwill program housing. This position will work closely with the Housing Program team to assist individuals seeking assistance with housing opportunities and supportive services to promote participants self-sufficiency, integration into the community, and permanency in housing. If you are looking for an opportunity that allows you to reach new goals while striving in a high-energy, fast paced environment, the Housing Program Resident Site Manager is for you.

Goodwill’s Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty.

Job Type: Full-time, Exempt

Essential Duties and Tasks:

• Respond to property and participants emergencies; submit maintenance request to property manager.


• Works closely with Housing Program Manager, Housing Specialist, and other support staff to ensure removal of participant barriers to housing.


• Maintain current and accurate data in the assigned database system; run reports as needed.


• Communicates with and serves as a liaison between participants and Housing Specialist including monitoring emails and scheduling appointments.


• Conduct regular site visits and housing meeting to ensure property cleanliness, safety, and compliance of house agreement(s).


• Lead all administrative functions including distribution of correspondence, scheduling and facilitation of participant move in/out of site.


• Administer randomly drug test as instructed by Housing Specialist or Program Manager.


• Assist with monitoring housing cameras; and reporting of illegal or suspicious activities.


• Assist with answering telephone calls and meet with visitors or walk ins when they come into the Resource Center regarding the Housing Program.


• Develop partnerships within the community.

• Performs other duties as assigned.

Education and Experience:

• High school Diploma or GED required; Bachelor’s degree preferred.


• Minimum three years of experience in workforce development/social services environments, such as a workforce development program and/or community rehabilitation program, providing services to individuals with disabilities and/or other disadvantages, preferred


• Must possess versatility, discretion, and good interpersonal skills with ability to work with a variety of diverse people, providing excellent customer service.


• Must reside at the assigned housing site.


• Must have reliable transportation to and from work.

Physical Demands:

• This job may have physical requirements that considered sedentary work. Sedentary work involves sitting for long periods of time; occasional bending, squatting, kneeling, stooping; good finger dexterity and feeling; frequent repetitive motions; talking, hearing, and visual acuity and occasional lifting up to 10 pounds.


• Travel across the state and to other locations beyond the assigned work location is occasionally required.

Benefits:

• 403(b) Plan


• Company 403(b) Matching Contributions


• Employee Assistance Program (EAP)


• Tuition Reimbursement


• Medical, Prescription, Dental & Vision Insurance


• Generous Vacation Time & 8 Paid Holidays


• Short and Long-Term Disability Insurance


• Life, Dependent Life and AD&D Insurance


• Voluntary Term Life Insurance

Goodwill Industries of Kentucky is an EEO/AA employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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