Nurse Manager- 3 North / Medical Surgical at Nicklaus Children's Health System in Miami, Florida

Job Description:

Job Summary:
Responsible for providing clinical leadership, applying strategies, and overseeing evidence based practice.  Supports and upholds quality standards of a Magnet designated Hospital and Patient Bill of Rights. Optimize the flow of department and provide exceptional leadership in a fast-paced environment.  Works under the supervision of the Nursing Director and has passion for creating an inclusive environment while providing compassionate and family centered care for patients.

Minimum Job Requirements:

• BSN degree required.


• 
  RN licensure within the State of Florida in good standing prior to expiration throughout employment.   
  


• A minimum of 2 years of pediatric RN experience in an acute care healthcare environment.


• Experience as a Charge Nurse, Lead a nursing council, or nursing leadership assignment.


• CPR: BLS American Heart Healthcare Provider – maintain active and in good standing throughout employment.

• Career Development: National Certified Pediatric Nurse (NE-BC/NEA-BC) within 5 years of hire preferred.


• Medical Surgical experience preferred.


• Proficient with computers, EMR, and Microsoft Office experience preferred. 


• Strong customer service, problem solving, critical thinking, time management & conflict resolution skills.


• Effective verbal and written communication skills.


• Ability to positively influence, hold self, and others accountable.


• Ability to effectively be the liaison with Physicians and physician teams.


• Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.


• Ability to provide direction, coaching and mentor staff, and redirect unacceptable behaviors.

• Accountable for oversight of target quality indicators for CEI, (falls, bundles, central line infusion, surgical infections, etc.).  Proactively monitors and implements systems to achieve and surpass CEI and goals.


• Identifies and manages lean processes in department overseen by Director.


• Monitors and investigates medication discrepancies to ensure the medication administration practices are being followed per the medication processes.


• Reviews incident reports, implement a plan of action and monitors results to drive efficiencies in clinical and operational excellence.

• Oversees and supervises the daily operations and staffing; edits and reacts to unplanned events and challenges while assuring quality services and patient directed care.


• Reviews schedules, uses flex options, and proactively aligns the schedule with volume & census fluctuation, collaborates with Nursing, and monitors on an ongoing basis.

• Conducts patient rounding to ensure patient and family satisfaction and maintain SEI targets level.  Proactively takes action to correct issues and increase family satisfaction.


• Ensures patient and family satisfaction by assuring involvement in problems solving with the multi-disciplinary team; meets/exceeds SEI indicators for physicians and families.

• Ensures department meets/exceeds and sustains Service & Clinical Index scores, metrics; conducts huddles and communicates Hospital Consumer Assessment of Healthcare Providers (HCAHPS) results.


• Provides timely mentoring and coaching to clinical staff to ensure quality of nursing care, fosters staff empowerment, open communication, leads and guides staff to build an engaged team.


• Works collaboratively with all levels of the Hospital interdisciplinary team with (Governance & Magnet) and promotes the team concept within the department and hospital wide.


• Accountable for interviewing, hiring, and onboarding of new staff.   Supervises staff and conducts annual reviews within established guidelines and scope of practice.


• Manages procedures including payroll, time/attendance, and progressive disciplinary action in a timely and accurate manner.


• Accountable to oversee and evaluate staff competencies, regulatory requirements, credentials, accuracy and completeness of paperwork.


• Accountable to oversee man power per unit of service, supplies, and man hours worked.  Responsible for and promotes/practices cost containment.