As a member of Wholesale Payments Ready-to-Launch (RTL), the ideal candidate will manage complex product solution launches, as well as support Product partners on a consultative basis for less complex solutions (RTL Lite). This function requires an experienced project manager who is articulate, highly organized, resourceful, and self-motivated. The individual must be comfortable managing multiple projects in a fast-paced environment and have a strong understanding of WP Products, as well as excellent communication, presentation, and stakeholder management skills. Critical aspects of the role include:
Partnering closely with WP Product Leads to understand and help drive the delivery strategy on new solutions across CB and CIB
Project managing key solution launches using RTL framework, established processes, and tracking key deliverables
Coordinating with WP Field Strategy partners to ensure alignment of field enablement, readiness and communication plans to prepare internal audiences to commercialize and support new solutions
Understanding success criteria for key stakeholder groups, ensuring key performance indicators are measured and accurately reported
This position requires understanding of WP products and solutions. This could include key concepts such as digital channels, alternative payment methods and APIs across the payables, receivables, liquidity, digital and commercial card landscape. This role will primarily support U.S., as well as provide backup support as needed across the broader RTL Team.
Responsibilities
Oversee and manage the RTL process for assigned projects, coordinating with key stakeholders and internal partners across multiple LOBs to ensure successful delivery of new solutions
Identify, track and drive completion of project deliverables using established RTL tools
Provide project management support to assess impacts, provide strategic guidance, define requirements, and keep launches on track
Establish strong working relationships with product partners, as well as key stakeholder partners in service, implementations, marketing, legal, compliance, risk and controls
Diligent tracking of progress through Workfront system and assist in preparing stakeholder updates for management
Skills and Qualifications
Bachelor's degree with minimum of five years of project management experience in the financial services industry
Advanced project management and organizational skills with the ability to manage multiple projects and prioritize high volume, high priority initiatives
Knowledge of WP products and systems
Excellent verbal and written communication skills; Strong problem-solving and analytical skills
Self-starter who is comfortable working independently in a fast-paced environment
Adept at working with colleagues at all levels, including senior management
High level of independence, energy and integrity; demonstrates respect for diversity of thought
Expertise in Microsoft applications (especially PowerPoint) and experience using SharePoint
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.