Senior Data & Analytics Specialist at Erie Insurance in Erie, Pennsylvania

Job Description:

Division or Field Office:

Customer Service Division
Department of Position: Center of Excellence Dept
Work from:
Corporate Office in Erie, PA

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Assesses information needs, designs studies, manages projects, analyzes results and presents key findings in support of business leaders. Plans and manages data and analytics projects of moderate to high complexity and impact to the business.

The Hiring Manager may also consider candidates for Data & Analytics Specialist I or II. Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.

There are two positions available.

Duties and Responsibilities

Creates models and develops data warehouse programs of moderate to high complexity ensuring business needs are met, including understanding ERIE's demographics and potential opportunities. Analyzes metrics and supports audit of source data.

Partners with areas across the organization to define and implement research designs and quantitative techniques using high-level analytical tools. Serves as a liaison to internal and external suppliers of data and insights.

Supports the planning, development, modeling, implementation and reporting of all related data.

Applies knowledge of programming languages and software tools to prepare ad hoc and re-occurring reports. Analyzes the financial implications of business decisions and identifies approaches to resolve business problems. Monitors and reports on progress and results as requested.

Works with leaders and subject matter experts to identify short- and long-term data and analytics goals related to business objectives. Measures the effectiveness of the data and analytics strategies in driving performance improvement.

Analyzes current landscape and trends to assist in planning. Recommends changes to business strategies and tactics as appropriate.

Creates files that include topics related to the industry, competitors, products, service innovations and trends. Works with supervisors to develop, communicate, and enforce standards for proper documentation and organization of electronic files, data and actuarial data deliverables.

Trains less experienced specialists within the section.

Conducts special research studies as directed.

Thefirst 4dutieslisted are the functions identified as essential to the job. Essential functions are those job duties that must be performedin order forthe job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Competencies

Ability To Learn And Follow Procedures

Ability To Maintain Composure

Ability to Manage Complexity

Decision Making

Developing And Maintaining Relationships

Influencing Skills

Information Management Skills

Interpersonal Communication

Job-Specific Knowledge

Planning And Organizing

Presentation Skills

Problem Analysis

Resourcefulness

Service Orientation

Time Management

Using Tables And Graphs

Qualifications

The minimum education and experience requirements are as follows:

Bachelor's degree with five years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or

Associate degree and seven years of experience in research, analysis, strategic planning, financial analysis, information systems or related field; or

High school diploma or GED with nine years of experience in research, analysis, strategic planning, financial analysis, information systems or related field.

Insurance industry experience preferred. An understanding of analysis and research required. Experience with dataset, programming, querying and reporting design required. Advanced knowledge of SAS, SQL, SPSS, Python, R, or other related data analysis programs required.Experience developing, maintaining, and monitoring enterprise data governance policies and standards preferred.Knowledge of statistical and financial analysis and quantitative techniques preferred. Project management experience preferred. Proficiency with word processing, spreadsheet, database, presentation and flow-charting software required. Proficiency with research-specific, statistical report writing software preferred.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Rarely

Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Often (20-50%)

Climbing; Rarely

Nearest Major Market: Erie