Team Manager at Cognizant in Mountain View, California

Job Description:

Role:  BA 

Business Vertical:  BPS – Technology 

Qualifications and Experience 

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  Graduate in any discipline 

  
  


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  Strong numerical and analytical skills 

  
  


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  4-7 years of analytics experience 

  
  


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  Expert level SQL skills, Candidate must be proficient in framing advanced SQL queries for data extraction 

  
  


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  Experience in preparation of Presentations and Reports for Senior Management 

  
  

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  Experience in emerging reporting tools and technologies like Tableau,etc 

  
  


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  Experience in collaborating with teams across geographies and functions 

  
  

Responsibilities: 

• Gathering information from multiple sources and critically evaluating it, reconciling conflicts, disseminating high-level information into details and distinguishing user requests from their true needs 

• Interpreting business needs of customers and translating them into the application and operational requirement with the help of strong analytical and product management skills 

• Establishing the technical vision and analyzing tradeoffs between usability and performance needs by teaming up with developers and subject matter experts 

• Liaisoning between technology teams, support teams and business units 

• Using standard templates and natural language to develop requirement specifications 

• Serving as a channel between the internal-external customers and the software development team through which requirements flow 

• Communicating and collaborating Proactively with external and internal customers to analyze information needs and functional requirements and delivering Use Cases, GUI, Screen and Interface designs as and when required 

• Delivering work products throughout the project life cycle 

• Analyzing information from surveys and workshops, task analysis, and business process description 

• Conferring with project managers to define concepts and using enterprise-wide requirements definition and management systems. 

• Driving and challenging the presumptions of business units on how will they successfully execute their plans 

• Defining and documenting customer business functions and processes 

• Identifying, defining and documenting business needs and objectives, current operational procedures, problems, input and output requirements and levels of systems access after consulting with functional unit management and personnel 

• Analyzing the practicability of and developing requirements for new systems and upgradations to existing systems 

• Ensuring the system design is perfect as per the needs of the users. 

• Participating in user acceptance testing and undertaking the functionality testing of new system 

• Assisting technically in training and coaching professional and technical staff 

• Developing a training curriculum and conducting formal training sessions covering assigned systems module 

• Acting as a team lead on designated projects or assignments and providing work direction to one or more technical associates. 

Personal Characteristics:  

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  Excellent eye for detail 

  
  


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  Good time management and organizational skills. 

  
  


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  Good verbal and written English communication skills. 

  
  


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  Flexible to adapt to any changes in the organization / process. 

  
  


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  Self-starter, Ambitious, go-getter and deadline driven. 

  
  

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  Keen to learn and implement learning. 

  
  


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  Maintain Organizational and Client confidentiality 

  
  

Technical Skills

SNo	Primary Skill	Proficiency Level *	Rqrd./Dsrd.
1	MS Excel	PL4	Required
2	MS Office	PL4	Required

 

* Proficiency Legends

Proficiency Level	Generic Reference
PL1	The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2	The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3	The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4	The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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