Accounts Receivable Coordinator (Full-time) at Surf & Sand Resort in Laguna Beach, California

Job Description:

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.

In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.

Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.

The ACCOUNTS RECEIVABLE COORDINATOR is responsible to process and collect payment on group and individual bills owed to the hotel, in order to provide timely and accurate financial information to hotel executive management.

ESSENTIAL DUTIES, include but not limited to:

• To follow all specified procedures to satisfactorily perform routine Accounts Receivable tasks for Corporate, Catering and group accounts, including preparing bills; resolving inquiries and billing problems; making collection calls to outstanding accounts; posting deposits and payments, including gift certificates; and processing miscellaneous charges and adjustments.


• To follow all specified procedures to run and review the Guest In-House PM Account report from Opera informing Front Desk or Sales of any action needed regarding Corporate, Wholesale or Catering accounts.


• To periodically review and adjust all house accounts, as directed.


• To review daily credit card submissions ensuring proper processing and submitting any outstanding credit cards.


• To track remaining balances on all trade (barter) accounts, as directed.


• To direct bill all appropriate front-office accounts to the back-office, as directed, including adjusting accounts and generating billings.


• To review group credit card submissions with Sertifi.


• To understand and respond to all customer needs and requests in a timely and professional manner.

JOB KNOWLEDGE & EDUCATIONAL LEVEL: AA degree in Accounting, or equivalent experience required. English fluency required. Must have minimum one year experience in basic accounting function. Must know ten key by touch, and be familiar with routine office procedures. Must be computer literate. Must display knowledge of currently accepted business phone etiquette. Hotel experience preferred.

SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Strong verbal communications skills. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable. Must be able to work to deadlines.

PHYSICAL DEMANDS: Stands/walks approximately 10% of shift. Sits at desk or in meetings approximately 90% of shift. Uses personal computer approximately 80-90% of shift. Occasionally required to handle and move objects weighing up to 40 lbs. over short distances. Moderate to heavy use of phones, daily. Frequent use of stairs, daily. Requires extensive reading and computation.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at accessibility@jcresorts.com

JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture.   All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.

Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651

www.surfandsandresort.com                           HR direct line: (949) 376-2764 

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