Posted in Information Technology 30+ days ago.
Type: Full-Time
About the Role:
As an Internal Support Agent your main responsibilities will include working on incoming requests from internal stakeholders, assisting the SPDs with resolving Partner issues, supporting Global Partnership team members with any issues. You will be working with multiple teams to provide support, problem-solve and work on team wide projects and launch initiatives.
Some of your responsibilities may include:
About You:
You are a quick learner who can work independently as well as with a team. You have an enthusiastic attitude about learning new things and apply sound judgment when dealing with sensitive issues which may require escalation. Also, you adapt well to changes and make quick adjustments to make accommodations. You understand the importance of professionalism in the workplace.
Requirements:
Cognizant will only consider applicants for this position whom are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Technical Skills
SNo | Primary Skill | Proficiency Level * | Rqrd./Dsrd. |
1 | Customer Service | PL2 | Required |
* Proficiency Legends
Proficiency Level | Generic Reference |
PL1 | The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels. |
PL2 | The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects. |
PL3 | The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects. |
PL4 | The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill. |
RetailData |
Super Micro Computer Inc |
Medtronic |