PRODUCT SUPPORT REPRESENTATIVE: Position will promote the sale of parts, service and rental products and respond to customers’ needs for parts and/or service in an established territory. Essential duties and responsibilities include but are not limited to the following:
Maintaining relationships with established customers and building relationships with potential customers.
Maintaining own knowledge of products and services and the associated costs of each.
Quoting repair work costs as required.
Completing all sales transactions at the highest profit margin possible.
Assisting in the collection of past due accounts, when requested.
Setting account targets for the sale of parts, service and rental products.
Must be self-motivated and have excellent customer relation skills. Communication, both oral and written, must be above average. Prior sales experience a plus. Applicant must be knowledgeable in both parts and service and be able to work without direct supervision. Four-year college degree or equivalent preferred.
Why work for Pape’:
Competitive pay based on your skills, training, and experience level
Outstanding benefits including – 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training Programs
Advancement – Pape’ is a dynamic, growth-oriented organization with a focus’ on promoting from within.
Stability and reputation — Pape’ is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape’ is known for their stability, their honesty and their integrity.
Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory!
Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
The Pape’ Group maintains a drug-free workplace and as such, requires candidates to successfully pass a pre-employment drug test.