Digital Asset Coordinator - Consultant at Arhaus in Boston Heights, Ohio

Job Description:

Since 1986, our mission has been simple. We design and build heirloom quality products while holding true to our commitment to use earth-friendly materials and to give back whenever possible.  We are looking for someone who shares our love of story-telling and believes passionately in the value of heirloom quality artisan furniture, sustainability, and our mission to continue to learn and grow as a brand. 

The Digital Asset Coordinator Consultant will be focused on assisting in the production and organization of product imagery assets for omnichannel use, with a primary focus on Ecommerce. This position will be highly organized, excited by new technologies, interested in evolving workflows and act as a partner between the Creative and Ecommerce teams within the Marketing organization. This role reports directly to the Digital Asset Specialist and is an on-site, contract opportunity with the potential to be full-time.

Core Job Functions

• Responsible for maintaining and developing the digital asset workflow (including file distribution and archiving) for the Marketing Department.


• Oversee the daily internal file workflow and ensure assets are properly cataloged in an accurate, consistent and timely manner within content platforms.


• Responsible for organizing, renaming, resizing and uploading image files for internal and external usage.


• Serve as the main point of contact for all internal asset requests.


• Define, implement, and establish metadata, taxonomy, and asset guidelines.


• Collaborate with internal departments in the development and modification of digital workflows to improve efficiency.


• Stay up to date on the newest digital asset management and workflow technologies.


• Identify supporting tools for best file management practices and process adoption.


• Assist with project management and project documentation for various image-related initiatives.


• Investigate image quality concerns/discrepancies brought up by customer reviews or internal feedback. Partner with product teams to determine course of action and work with the retouching team as needed.


• Provide support for processing and loading images onto ecommerce site as needed.


• Actively audit and maintain online ecommerce imagery to ensure current photo standards are in place and seasonal campaigns and imagery are up to date.

Knowledge, Skills, and Experience

• High school diploma, college preferred. Will accept equivalent work experience.


• 2+ years’ experience in content management or digital asset management.


• Technical training in graphic arts, photography, computer science, and content creation helpful.


• Solid understanding of file formats, metadata standards, and asset organization best practices.


• Extremely well organized in maintaining file structures, transfers, and storage.


• Ability to quickly and proactively learn or adapt to proprietary tools.


• Excellent communication, interpersonal, and problem-solving skills with a proactive mindset when it comes to resolving issues and driving for streamlined efficiency.


• Meticulous attention to detail with a passionate commitment to accuracy.


• Ability to work on multiple projects simultaneously and remain organized.


• Hardworking, positive attitude and passion for the job.


• Knowledge of structured content standards (Metadata, Tagging).


• Expertise in Adobe Photoshop and knowledge of Adobe Bridge and Microsoft Excel.


• Experience with Scene 7, Azure and 3D digital programs a plus.


• Experience with a Digital Asset Management platform and Shopify is a plus.


• Experience working within a digital creative team supporting an ecommerce site.

Marketing