Manager, Social Media at Tanium in New York, New York

Job Description:

The Social Media Manager is responsible for Tanium's social media strategy, managing the company's online presence and reputation, creating original and curating content, leveraging owned media platforms to accelerate brand relevance, as well as implement programs globally and regionally. The Social Media Manager also plays a key role in representing the Tanium culture and employee advocacy.

This role is fully remote within the United States.

What you'll do:

• Drive and own social media strategy, management, and brand voice across Tanium's owned social channels, including LinkedIn, Twitter, the Tanium blog, and Tanium's online editorial magazine The Endpoint
• Partner cross-functionally to create a consistent narrative across all owned channels that includes original and curated content, aligns to marketing campaigns, as well as Tanium's key messages, announcements, events, and milestones
• Manage social media localization efforts, enabling regional field marketing teams
• Own social media KPIs and measurement, including (but not limited to) audience growth and engagement, web traffic, conversion, customer engagement, and leads
• Implement social media SEO tactics, aligned with digital team keyword and SEO strategies
• Actively monitor Tanium's social community, ecosystem, and other relevant conversations, pulling out trends, and proactively making recommendations in areas where the company should respond to support the company's ongoing engagement, online brand reputation, and authentic online presence

• Education:
  
  
  • BA or BS in Marketing, PR, Journalism, Communication, English or equivalent experience
  
  

• Experience:
  
  
  • 8+ years of experience in content marketing, editorial, demand generation and/or corporate communications, with a minimum of 2 years managing global social media on behalf of a corporate brand (preferably in enterprise software)
  • Experience in enterprise cybersecurity, cloud/SaaS or other IT environments a plus
  • Strong written and verbal communication and presentation skills, including demonstrated content development for web and social media (samples upon request)
  • Familiarity and expertise with major social media platforms and forums such as LinkedIn, Twitter, Instagram, Reddit, and blogs, as well as an understanding of regional and cultural variations in usage
  • Familiarity with social media management tools (examples include: Bambu, Oktopost, Sprout Social, etc.)
  • Experience in online reputation management and crisis communications response
  • An understanding of the role of social media in demand generation activities, including a working knowledge of social media SEO strategies
  • Familiarity with a fast-paced content "newsroom" environment, including content creation, curation and distribution using owned, earned, and paid channels
  
  

• Other:
  
  
  • Demonstrates initiative and motivation
  • Excellent oral and written communication skills
  • Team player
  • Person of high ethics and integrity
  • Exceptional writer and communicator
  • Ability to work in a fast-paced, changing environment
  • Accountable
  • Adaptable
  • Proactive
  • Detail-oriented
  • Outcomes-oriented
  • Highly collaborative
  • Creative and innovative
  • Process- and metrics-driven
  
  

Tanium offers an endpoint management and security platform built for the world's most demanding IT environments. Many of the world's largest and most sophisticated organizations - including nearly half of the Fortune 100, top retailers and financial institutions, and multiple branches of the U.S. Armed Forces - rely on Tanium to make confident decisions, operate efficiently, and remain resilient against disruption. Tanium has been named to the Forbes Cloud 100 list of "Top 100 Private Companies in Cloud Computing" for five consecutive years and ranks 4th on FORTUNE's list of the "Best Workplaces in Technology 2020."

On a mission. Together.

At Tanium, we are stewards of a culture that emphasizes the importance of collaboration, respect, and diversity. In our pursuit of revolutionizing the way some of the largest enterprises and governments in the world solve their most difficult IT challenges, we are strengthened by our unique perspectives and by our collective actions.

We are an organization with stakeholders around the world and it's imperative that the diversity of our customers and communities is reflected internally in our team members. We strive to create a diverse and inclusive environment where everyone feels they have opportunities to succeed and grow because we know that only together can we do great things.

Taking care of our team members

Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.