Program Manager at Schneider Electric USA, Inc in andover, Massachusetts

Job Description:

The program manager is responsible for overseeing the planning and implementation of an entire project through conceptual and detailed planning, resourcing, execution and capturing lessons learned. Duties include setting deadlines, providing feedback and communicating with stakeholders about the status of the project. The program manager will work with a team of seasoned professional trainers and will supplement classroom instruction with e-Learning modules, webinar series, and larger training events in support of product releases. The program manager will develop and deploy training paths for internal and external channels customers to include Sales and Service teams.

• Develop project plans that identify resource needs
• Host project meetings as necessary with team and stakeholders
• Provide feedback, advice, project updates and encouragement to team members
• Manage deadlines and push the team to ensure timeliness
• Coordinate with vendors and suppliers as needed

• Bachelor's degree
• Demonstrated training knowledge and expertise with the system, structures and processes required to perform job tasks for the products assigned to you.
• Facilitation skills combined with the ability to negotiate successfully to the benefit of the organization
• Strong presentation and communication skills (written and oral) are required.
• Ability to identify, monitor, report and track key metrics for successful training.
• Demonstrate the ability to interact professionally and lead classes with all levels of teams, management and customers.
• Demonstrate the capability to autonomously prepare for, manage and conduct training classes without supervision: plan and execute projects independently.
• Demonstrate the ability to complete projects on time in an urgent manner. This includes professional follow-through along with attention to detail.
• Ability to explore and learn technical content and products both as a part of and team and independently to become subject-matter expert and help develop and deliver content either digitally (videos, webinars, hands-on remote classrooms) and or/in person.
• Strong desire to LEARN EVERYDAY and adapt to change with flexibility and efficiency.

• Engineering or equivalent technical knowledge OR teaching experience with ability/desire to deliver technical content.
• Project management skills and knowledge of project management practices desired.
• e-Learning development/video creation experience helpful.